Customer Service Representative
2 months ago
**Scheduling and Coordination** - Plan jobs and schedule technicians efficiently:
- Understand the length of time required for each job, materials required and location of job to optimize/manage the schedule by truck; minimize travel time, avoid duplication and maximize efficiency, without sacrificing quality or brand
- Track and monitor Work Orders; track incomplete Work Orders to ensure parts are ordered correctly and received accurately
- Follow up and confirm orders to ensure all job materials are picked up, correct, and ready to go as appropriate
- Schedule pick-ups and jobs; this is a dynamic and ambiguous responsibility; needs someone who can think on their feet and manage urgent, emergency calls against already scheduled work
- Create work orders to dispatch service calls accurately and effectively
- Manage and communicate expectations appropriately and support technicians in the field
**Customer Service**:
- Act as an ambassador of the company with all employees and customers
- Be knowledgeable about the door industry, its offerings and customer expectations
- Maintain an emphasis on a safety culture, customer service, and efficiency
- Communicate issues and successes in a timely manner
- Follow all regulations and company policies and procedures
- Other duties as assigned; could include calling for receivables, administrative duties, manage front desk, etc.
**Technician Support**
- Collect, inspect & track Technicians time entry for timely and accurate payroll processing
**Requirements**:
- Excellent written and verbal communication skills
- Ability to prioritize and focus
- Excellent time management
- Superior interpersonal skills
- Superior computer skills (MS Office Suite, MS Outlook, Google Maps)
- Excellent knowledge of the Greater Golden Horseshoe
- Logistics management
- Able to handle a dynamic and fast-paced environment
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- commercial overhead garage door: 4 years (required)
**Location**:
- Barrie, ON (required)
Work Location: In person
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Barrie is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Customer Service Representative
5 months ago
Barrie, Canada Tremco Incorporated Full timeTremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco...
-
Customer Service Representative
5 days ago
Barrie, Ontario, Canada Ben-Mor Full timeWelcome to Ben-Mor, where we are seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team.As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.Key responsibilities include:Responding...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Westlake Full timeJob SummaryThe Customer Service Representative will provide exceptional service to customers, ensuring their needs are met and exceeded. This role involves processing customer orders, coordinating shipments, and managing inventory. The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a positive...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Ben-Mor Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Ben-Mor. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming calls from customers and respond to their inquiries and...
-
Customer Service Representative
5 months ago
Barrie, Canada Waste Connections of Canada Full time**Waste Connections of Canada is looking for a Customer Service Representative to join the team at our Barrie ON, location.** **A Waste Connections Customer Service Representative (CSR) fields calls from customers and works to resolve problems they raise concerning service or billing. This is a very fast paced work environment, with a variety of...
-
Customer Service Representative
5 months ago
Barrie, Canada Vistapac Inc Full timeCustomer Service Representative Vistapac is a flexible packaging company, providing innovative packaging solutions for 30+ years throughout North America. We specialize in solution-based packaging for the ice cream novelty, food processing, beverage and pet food industries. Vistapac is recruiting for a **Full-Time Customer Service Representative **to join...
-
Customer Service Representative
5 months ago
Barrie, Canada Georgian Chevrolet Buick GMC Full time**Customer Care Representative - Inbound/Outbound** Here at Georgian Chevrolet Buick GMC, we take caring for our customers very seriously. We believe that the best way we can show our customers our appreciation, is by how we take care of their automotive needs. We are looking for a focused, results driven, highly motivated individual to join our Customer...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Ontario Teachers Insurance Plan Full timeAt the Ontario Teachers Insurance Plan, we believe that our employees are the key to our success. That's why we're looking for a talented Customer Service Representative to join our team.Job DescriptionAs a Customer Service Representative, you will be responsible for working with clients to maintain insurance coverage for watercraft products. You will be the...
-
Customer Service Representative
1 month ago
Barrie, Ontario, Canada RioCan Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers and tenants, responding to inquiries, and supporting promotions and...
-
Customer Service Representative
1 month ago
Barrie, Ontario, Canada RioCan Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers and tenants, responding to inquiries, and supporting promotions and...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada beBee Professionals Full timeBeBee Professionals is looking for a Customer Service Representative to join our team in a technical support role. The successful candidate will be responsible for providing technical support to our customers and internal teams. The ideal candidate will have a degree in Computer Science or a related field, as well as experience in customer service and...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Staples Full timeAt Staples, we're on a mission to become the Working and Learning Company. As a Customer Service Representative, you'll be part of a dynamic team that inspires customers to work smarter, learn more, and grow every day. Your responsibilities will include providing exceptional customer service, resolving customer complaints, and promoting our products and...
-
Customer Service Representative
1 month ago
Barrie, Canada Royal Graphics Full timeRoyal Graphics Ltd. is hiring customer service/estimator representatives. The goal of this role is to understand and cost customer requirements, provide estimates, generate work orders for production, and act as the conduit between our customers, Royal Sales Representatives, and in-house production related departments. If you have solid personal values, a...
-
Customer Service Representative
5 months ago
Barrie, Canada WATER DEPOT, Bryne Drive Full timeWe are looking for a customer service representative to join the team at the Water Depot at the BRYNE DR location. **Responsibilities** - Open and close store (key holder) - Develop and maintain relationships with customers. - Maintain accurate records of customer interactions. - Ability to lift**50LBS.** - Provide product services information to...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Ben-Mor Full timeAre you a people person with a passion for delivering exceptional customer experiences?Ben-Mor is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Barrie, ON.The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and...
-
Customer Service Representative
2 months ago
Barrie, Canada Variety & More Full timeJob Overview We are seeking a Customer Service Representative to join our team. **Responsibilities**: - Greet customers - Operate cash register and handle transactions. - Ensure accuracy in handling cash, credit/debit card transactions, and change. - Stock shelves and clean counter area - Maintain product displays and ensure shelves are well-stocked. -...
-
Customer Service Representative
5 months ago
Barrie, Canada Excalibur Water Systems Inc. Full timeWe are a growing, fast-paced water treatment and purification manufacturer in Barrie, Ontario, looking for a customer service representative to join our team. We are looking for a team player who works well with others. Skills and Qualifications required: - Customer service experience, prefer mechanically inclined person with some plumbing experience -...
-
Customer Service Representative
3 weeks ago
Barrie, Ontario, Canada Ben-Mor Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Ben-Mor. As a key member of our sales department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...
-
Customer Service Representative
4 weeks ago
Barrie, Canada Variety & More Full timeJob Overview We are seeking a Customer Service Representative to join our team. **Responsibilities**: - Greet customers - Operate cash register and handle transactions. - Ensure accuracy in handling cash, credit/debit card transactions, and change. - Stock shelves and clean counter area - Maintain product displays and ensure shelves are well-stocked. -...