In Home Technician

6 days ago

Victoria, Canada Rogers Communications Full time

At Rogers, we put our customers first in everything we do We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:
**Who we’re looking for**

We are looking for an In Home Technician - in Victoria to be a part of our team that supports millions of customers with Ignite high-speed Internet, Ignite TV, and home phone to keep Canadians connected to the people and things that matter most.

Are you up for the challenge and the fun? If so, consider the following opportunity:
**What’s in it for you?**

We believe in investing in our people and helping them reach their potential as valuable members of our team.
- Compensation for this role is based on a piecework model, providing you with autonomy over your earnings.
- Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.
- Health & Dental Benefits, Pension plan and Stock Matching options
- Growth & Development opportunities to grow in Field Operations
- Receive mentorship from NCC, HE and other roles outside Tech Ops
- Work for an organization committed to environmental protection.
- We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity - including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

**What you’ll do**:

- Installation of Rogers Ignite products and services including internet, home phone, TV/streaming and smart home monitoring.
- Servicing and maintaining products with in-home support for customers by educating them on the best Rogers has to offer and how to get the best experience with their services.
- Inform customers of enhanced company products to secure increased sales.
- Complete company documentation pertaining to calls in accordance with the department processes and standards.
- Complete all assigned projects within established time parameters and standards.

**What you bring**:

- Demonstrate behaviours which support the Key Success Factors: Accountability, Adaptability & Customer 1st.
- Exhibit role competencies; Innovation/creative thinking; Problem-solving/judgement; achievement orientation
- Have a valid driver's licence and be able to pass and complete a criminal record check and have a clear driving record.
- Ability to work flexible rotating shifts and schedules, days, nights, weekends, and holidays.
- Willing and able to work in adverse weather conditions.
- Must be able to lift and move equipment (approx. 80lbs) and work on ladders/poles at heights of up to 40ft.
- Work in crouched position and work in confined spaces, such as attics and crawl spaces.
- Must have knowledge in Wi-Fi and general computer troubleshooting skills.
- Previous technical Telecommunications experience considered an asset but not a requirement.
- Possess and maintain a personal vehicle (and insurance), for the purpose of your work that meets Rogers specifications and safety standards.
- Possess and maintain appropriate tools and equipment to perform the duties

Schedule: Full time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 751 Enterprise Crescent (7820), Victoria, BC
Travel Requirements: None
Posting Category/Function: Field Operations & Installation
Requisition ID: 307324

Posting Notes: Customer Experience

  • Cad Drafting Technician

    2 weeks ago

    Victoria, Canada Incredible Home Full time

    Incredible Home is an established locally owned and operated company in Victoria, BC, and we are searching for a qualified CAD Drafting Technician, ideally with experience in residential kitchen and closet design, to join our dynamic team. Do you have experience developing and preparing engineering drawings, plans, diagrams and layouts from designer...

  • Appliance Repair Technician

    3 days ago

    Victoria, Canada A.S.A.P Ventures LTD - The Appliance Experts - Authorized Service (Situated in Victoria B.C) Full time

    **Job description** We are looking for an experienced appliance technician for full-time work. Asap Ventures Ltd is the leader on Vancouver Island. We have a strong team of 34 employees and are a local Vancouver Island company that strives for customer satisfaction and the success of our staff. The owner of the company is Technician and is working with his...

  • Technician

    4 weeks ago

    Victoria, Canada HME Home Health Ltd Full time

    Salary: HME Home Health is a fast-growing company, with over 110 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, and North Vancouver. We are looking for a motivated, task-oriented individual who can work independently with mínimal supervision. Compensation includes a competitive salary and we provide a friendly...

  • Technician

    3 days ago

    Victoria, Canada HME Home Health Ltd Full time

    Salary: HME Home Health is a fast-growing company, with over 110 full-time staff in offices located in Richmond, South Surrey, Victoria, Nanaimo, Kelowna, and North Vancouver. We are looking for a motivated, task-oriented individual who can work independently with mínimal supervision. Compensation includes a competitive salary and we provide a friendly...

  • Home Elevator

    4 weeks ago

    Victoria, Canada Island Mediquip Full time

    Island Lift Systems (a division of Island Mediquip) is a leading provider of lift and elevation equipment across Vancouver Island. Island Lift Systems provides Installation, Service and Maintenance of Lift & Elevation equipment including VPL’s, Home Elevators, Stairlifts and Through-Floor Elevators on Vancouver Island. **Key Responsibilities**: Reporting...

  • Appliance Repair Technician

    3 weeks ago

    Victoria, Canada A.S.A.P Ventures LTD - The Appliance Experts - Authorized Service (Situated in Victoria B.C) Full time

    **Job description** We are looking for an experienced appliance technician for full-time work. Asap Ventures Ltd is the leader on Vancouver Island. We have a strong team of 20 employees and are a local Vancouver Island company that strives for customer satisfaction and the success of our staff. The owner of the company is Technician and is working with his...

  • Home Service Technician

    1 week ago

    Victoria, Canada Modern PURAIR Victoria Full time

    We take pride in being the best at what we do, we're not just addicted to results; we're passionate about the work we do. Our technicians earn an impressive average of $50-74K per year, and you don't need prior experience or training to excel with us. Why Join the Modern PURAIR Team? - You’re ready for more and just need an opportunity to prove it. -...

  • Home Service Technician

    3 weeks ago

    Victoria, Canada Modern PURAIR Full time

    **Position Title: Indoor Air Quality Technician (On-The-Job Training!)** **Location: Victoria** **Better Air for customers. Better Life for you.** We're looking for team members who are durable and dependable. Are you willing to show up no matter what? Are you ready to bring your best every single time? If you answered YES to both, this postion could be...

  • Tool Rental Service Technician: Full Time

    4 weeks ago

    Victoria, Canada Home Depot of Canada Inc. Full time

    Position Purpose: Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having available equipment that is reliable and properly maintained is the key responsibility of this position. Service Technicians must have a thorough...

  • Technician

    2 weeks ago

    Victoria, British Columbia, Canada Motion LP Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all.Our purpose is to make life accessibleOur compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...

  • Tool Rental Service Technician: Full Time

    2 months ago

    Victoria, Canada Home Depot of Canada Inc. Full time

    Position Purpose: Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having available equipment that is reliable and properly maintained is the key responsibility of this position. Service Technicians must have a thorough...

  • Home Service Technician

    2 weeks ago

    Victoria, British Columbia, Canada Modern PURAIR Victoria Full time

    We take pride in being the best at what we do, we're not just addicted to results; we're passionate about the work we do. Our technicians earn an impressive average of $50-74K per year, and you don't need prior experience or training to excel with us.Why Join the Modern PURAIR Team? You're ready for more and just need an opportunity to prove it. You're ready...

  • Tool Rental Service Technician: Full Time

    4 weeks ago

    Victoria, Canada Home Depot of Canada Inc. Full time

    Position Purpose: Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having available equipment that is reliable and properly maintained is the key responsibility of this position. Service Technicians must have a thorough...

  • Kilted Technician

    3 weeks ago

    Victoria, Canada Men In Kilts-Victoria Full time

    **If You Are currently Living In Victoria BC...** ...**We Can Offer** **A Livable Wage** (where you don’t need to hold down 2 jobs) - Our Technicians average between $48,000 to $55,000/year. - A Monday to Friday daytime schedule. No evenings or weekends required. - Pay based on revenue sharing model. - Company vehicle. **Freedom and Flexibility** To us,...

  • Kilted Technician

    3 weeks ago

    Victoria, Canada Men In Kilts-Victoria Full time

    **What We Can Offer** A Livable Wage (where you don’t need to hold down 2 jobs) - Our Technicians average between $48,000 to $55,000/year. - A Monday to Friday daytime schedule. No evenings or weekends required. - Pay based on revenue sharing model. - Company vehicle. Freedom and Flexibility To us, this simply means while we all work as one team, there...

  • Kilted Technician

    3 weeks ago

    Victoria, Canada Men In Kilts-Victoria Full time

    **What We Can Offer** A Livable Wage (where you don’t need to hold down 2 jobs) - Our Technicians average between $48,000 to $55,000/year. - A Monday to Friday daytime schedule. No evenings or weekends required. - Pay based on revenue sharing model. - Company vehicle. Freedom and Flexibility To us, this simply means while we all work as one team, there...

  • Fiber Optic Internet Technician Contractor

    3 weeks ago

    Victoria, Canada Worldwide Full time

    **We Are now offering up to $8000 signing bonus for contractors with experience. Must provide your own vehicle and tools.** **About Us**:At Worldwide, we understand that staying connected is vital in today's world. We are the leading provider of wireline and wireless workforce solutions, ensuring hundreds of British Columbians stay connected with Telus'...

  • Media Technician

    4 weeks ago

    Victoria, Canada VI Standard Real Estate Services Inc. Full time

    Are you interested in Real Estate? Home Design? Architecture? Marketing? or New Tech? We are currently seeking new members to join our young and growing company. Established in 2012, we've quickly become Vancouver Island's go-to resource for real estate marketing materials. We work closely with our clients (Real Estate Agents and Property Managers) to...

  • Computer Network Technician

    5 days ago

    Victoria, Canada Omnivir Full time

    **About us** Omnivir is a small business in British Columbia. We are fun and engaging. Our work environment includes flexible working hours as this is a part-time opportunity. **Position Title: Computer Network Technician** **Duty Station: British Columbia, Canada** **Reports To: Sr. Field Technician Manager** Omnivir is a fully remote Tech company in...

  • Material Management Technician

    3 weeks ago

    Victoria, Canada HMCS Malahat, Royal Canadian Navy - Reserve Forces Full time

    **Make a difference with the Canadian Armed Forces - Naval Reserve** The Naval Reserve is a component of the Royal Canadian Navy offering the part-time and full-time employment from coast to coast and worldwide. **Why join?** As a naval reservist you will have the opportunity to serve your country on a warship or ashore depending upon the occupation you...