Resident Advisor

6 months ago

Hamilton, Canada Campus Student Living Full time

**Position Summary and Job Magnitude**
The Resident Advisor (RA) is a hired student leader who is expected to act as a role model, mentor, resource, and support to students living residence. The primary objective of the RA as part of the Residence Life Department is to foster a community environment that eases the student transition into college/university, and supports the personal and academic success of residence students. The RA will live in an assigned residence room and be responsible for facilitating social and educational programs while creating a safe, respectful environment through the enforcement of the Residence Community Living Standards.

**Essential Functions and Basic Duties**
General Responsibilities
- RAs are expected to give the responsibilities of the position priority over all other activities except those which pertain to their academic success.
- Be visible, approachable, and accessible during scheduled shifts and associated duties.
- Serve as a positive role model for others at all times; behaving in a manner that exemplifies the values of the residence and college/university community, maintaining high standards of personal conduct, and understanding that intimate personal relations with Residents are unwise.
- Plan, implement, and evaluate a minimum of one social program and one educational program per month. This number may increase at the discretion of the Residence Life Coordinator (or designate).
- Maintain and update the assigned bulletin board(s), if applicable.
- Advise all staff and students about planned activities through individual and group meetings.
- Encourage all residents to become involved in floor, residence, and campus activities.
- Hold a floor meeting once per month designed for discussing community concerns, planned activities, and other issues outlined by the Residence Life Coordinator (or designate).

Administration
- Complete all assigned administrative tasks, including but not limited to: incident reports, person of concern reports, programming logs, program evaluations, waivers, on-call shift reports, maintenance work orders, etc.

Student Support/Safety in Residence
- Respond to questions and concerns raised by the community in a timely and responsible manner.
- Assist with the resolution of conflicts in the community, such as roommate conflicts.
- Assist residents with personal, social and academic concerns and refer residents to appropriate resources as required.
- Respond to and provide assistance during residence emergencies or student crises.
- Maintain the highest level of confidentiality in regards to resident issues.

Networking/Relationship Building
- Work in co-operation with other staff including but not limited to: the General Manager (GM), the Operations Manager (OM), Residence Service Representatives (RSR), other residence and college staff, student leadership groups and community partners.

Crisis and Emergency Response
- Report any and all incidents, that in any way concern the Residence that become your knowledge, to a member of the Residence Management Team in a timely manner (incidents include, but are not limited to, Ambulance, Police, or Fire officials being called to the residence, any breaches of residence rules or illegal acts in residence).

**Education**
Must maintain a minimum GPA of 65% throughout the duration of their employment.

**Skills/Abilities**
- Must be able to handle multiple projects at once.
- A passion for leadership; excellent communication skills; positive attitude; team player.
- Demonstrated positive contribution to the residence community (and a clean student conduct record).

**Experience Required**
Previous leadership experience is an asset.
- Independent completion of ‘Standard First Aid’ & CPR Level “C” (must be valid for the duration of the contract term);

**Job Types**: Part-time, Fixed term contract

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

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