Manager- Operations and Client Relations

1 month ago

Toronto, Canada Elite Residential Concierge Services Inc. Full time

About Us:
A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform your career and the communities to which we provide a luxury level of security and customer care

**PAY:NEGOTIABLE**

The Manager - Operations & Client Relations will be responsible for overseeing the security services of a portfolio of high-rise residential buildings in the GTA. As a member of the Management Team, the Area Manager shall participate in the development and execution of Elite Residential Concierge Services strategic goal.

Primary Purpose

This position serves the following critical roles within the Company.
- People Leader
- Client Delivery of Services
- Growing new business opportunities across the GTA

Key Responsibilities
- Adherence to corporate policies and procedures for assigned region / buildings, ensuring a high level of quality and effectiveness in delivering services.
- Act as the key interface for services for assigned buildings, ensuring that client needs are met through the delivery of a value-added services.
- Work with direct reports to develop objectives and operating plans.
- Train and coach staff of company procedures and policies: site specific, corporate, and legislative, ensuring all training documentation is reviewed and uploaded. Reward and recognize staff for outstanding performance.
- Identifies and analyzes information to give early warnings of potential problems
- Build a strong partnership with Property Management, Developers and The Condo Board(s) in exceeding client expectations for contracted services
- Oversees the effective scheduling of team, supporting hiring processes, timesheets, expense reimbursement and training
- Manages new hire instruction on policies and procedures, and completion of all appropriate forms and maintaining good communication

**Requirements**:

- University Degree / College Diploma - preferred business administration
- Required - 5 years’ experience in the security industry
- Required - 2 years’ experience at a Management level
- Excellent management, negotiating and organizational skills;
- Demonstrated ability to lead a team and achieve results;
- Excellent interpersonal skills
- Ability to travel occasionally
- Willing and able to exercise the authority entrusted in order to accomplish assigned duties and responsibilities
- Comfortable and competent in representing the organization
- Committed to the vision and mission of Elite Residential Concierge Services Inc

Work Conditions
- Travel required with your vehicle within the GTA
- Ability to attend and conduct presentations.
- Manual dexterity required to use desktop computer and peripherals

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Master's Degree (preferred)

**Experience**:

- Security: 5 years (required)
- Supervising: 2 years (required)

Work Location: In person

  • Manager- Operations and Client Relations

    1 month ago

    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 800+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...

  • Manager- Operations and Client Relations

    4 weeks ago

    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...

  • Manager- Operations and Client Relations

    1 month ago

    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential success. We continue to grow within the GTA market and have a need to hire a Manager - Operations & Client Relations to deliver superior and best-in-class services to our clients. As a leader in the security industry, we invite security professional to experience how Elite can transform...

  • Manager, Operations and Client Relations

    2 weeks ago

    Toronto, Canada Clarity Hiring Full time

    Manager of Operations and Client RelationsFull-timePermanentOn-site, North YorkPerks:Health, dental and vision benefitsLife insuranceOn-site parkingPaid time offCasual dress codeWellness programResponsibilities:Collaborate with team members and serve as the primary liaison for services within assigned buildings, ensuring client needs are consistently...

  • Manager, Operations and Client Relations

    1 week ago

    Toronto, ON, Canada Bevertec Full time

    Manager of Operations and Client Relations Full-time Permanent On-site, North York Perks: Health, dental and vision benefits Life insurance On-site parking Paid time off Casual dress code Wellness program Responsibilities: Collaborate with team members and serve as the primary liaison for services within assigned buildings, ensuring client needs...

  • Client Relations Manager

    1 month ago

    Toronto, Canada Catalyst Health Full time

    **About us** Catalyst Health is a small business located in the heart of Yorkville with over 10 years of operation. We are collaborative, customer-centric, and supportive. Our work environment includes: - Modern office setting - Fun and Dynamic work enviornament - Growth opportunities Catalyst Health is a boutique health and fitness facility that...

  • Manager, Operations and Client Relations

    1 week ago

    Toronto, ON, Canada Clarity Hiring Full time

    Manager of Operations and Client Relations Full-time Permanent Location: On-site, North York Perks: Health, dental and vision benefits Life insurance On-site parking Paid time off Casual dress code Wellness program Responsibilities: Collaborate with team members and serve as the primary liaison for services within assigned buildings, ensuring...

  • Manager, Client Relations

    4 weeks ago

    Toronto, Canada CEO.CA 🔺 Full time

    ABOUT THE COMPANY   CEO.CA Technologies Ltd. ( is a subsidiary of EarthLabs Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0) ( We are a fastest-growing stock market community, boasting 12.5 million users and 18 million monthly page views. With our platform’s popularity rising and service demand continuously growing, we are looking for a resilient and dynamic...

  • Manager, Client Relations

    1 week ago

    Toronto, ON, Canada CEO.CA 🔺 Full time

    ABOUT THE COMPANY CEO.CA Technologies Ltd. ( is a subsidiary of EarthLabs Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0) ( We are a fastest-growing stock market community, boasting 12.5 million users and 18 million monthly page views. With our platform’s popularity rising and service demand continuously growing, we are looking for a resilient and dynamic...

  • Manager, Client Relations

    2 weeks ago

    Toronto, ON, Canada CEO.CA 🔺 Full time

    ABOUT THE COMPANY CEO.CA Technologies Ltd. ( is a subsidiary of EarthLabs Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0) ( We are a fastest-growing stock market community, boasting 12.5 million users and 18 million monthly page views. With our platform’s popularity rising and service demand continuously growing, we are looking for a resilient and dynamic...

  • Manager, Client Relations

    7 days ago

    Toronto, ON, Canada CEO.CA 🔺 Full time

    ABOUT THE COMPANY   CEO.CA Technologies Ltd. ( is a subsidiary of EarthLabs Inc. (TSXV: SPOT | OTCQX: SPOFF | FSE: 8EK0) ( We are a fastest-growing stock market community, boasting 12.5 million users and 18 million monthly page views. With our platform’s popularity rising and service demand continuously growing, we are looking for a resilient and dynamic...

  • Client Relations Manager

    17 hours ago

    Toronto, ON, Canada Huntsman Full time

    Job Description: Huntsman, a leading company in the Vancouver area, is seeking a part-time Client Relations Manager to join our team. As a Mid-to-Senior Level professional with at least 8 years of experience in client relations, you will be responsible for building and maintaining strong relationships with our clients. Responsibilities: - Develop and...

  • Client Relations

    4 weeks ago

    Toronto, Canada Normac Full time

    **Are you passionate about building strong client relationships? We want you!** **About Us** Normac was founded in 1998 in Vancouver, with a mission to provide the highest quality insurance appraisal solutions and customer service in the industry. At the core of our business is our relentless belief that our relationships with our clients underpin all...

  • Manager, Client Services

    7 days ago

    Toronto, Canada Slash and Scroll Full time

    At Slash & Scroll we believe that all work and no play make for an uninspiring day, and that’s just not how we roll! Our leaders put employee happiness and fulfillment at the top of the priority list because that is what drives our success. We strive to make Slash & Scroll the kind of place where people are excited to come to work and take on the...

  • Media Client Operations Manager

    7 days ago

    Toronto, Canada dentsu Full time

    Company Description Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global...

  • Team Lead, Client Relations

    2 days ago

    Toronto, Canada HomeEquity Bank Full time

    WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...

  • Client Relations Consultant

    1 month ago

    Toronto, Canada Beneva, Inc. Full time

    Job Posting Title:Client Relations ConsultantStatus:RegularJob Description:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of...

  • Client Relations Consultant

    1 month ago

    Toronto, Ontario, Canada Beneva, Inc. Full time

    Job Posting Title:Client Relations ConsultantStatus:RegularJob Description:The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of...

  • Client Relations Consultant

    1 month ago

    Toronto, Canada Beneva Full time

    Description : The Client Relations Consultant will have overall accountability for the client relations of the Out of Quebec Disability Management Department and reports to the Director Disability benefits. This role has a wide scope of responsibilities including servicing an in-force block of business, participating in the acquisition and...

  • Client Relations Specialist

    1 month ago

    Toronto, Canada Cassels Brock & Blackwell LLP Full time

    **About Us**: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and...