Dinning Room Manager
5 months ago
**Morton’s Grille** is located on the Mezzanine level of the Marriott Fallsview Hotel and Spa directly overlooking Niagara Falls. Our full service restaurant and bar provides an upscale, yet casual atmosphere. Whether our guests are traveling on business or taking a much needed vacation, our mission is to always exceed their expectations.
**Essential Duties and Responsibilities**
- Help manage day-to-day operations and ensuring maximization of revenue by effectively managing reservations to ensure an optimal amount of covers during lunch and dinner service.
- Maintain a visible presence on the floor during service times to monitor guest satisfaction and provide assistance to guests.
- Understands employee positions well enough to perform duties in employee’s absence.
- Help manage beverage programs; ensuring sufficient inventory.
- Follow up on sanitation, maintenance, security and prevention of injury from accidents to ensure the safety of guests and employees.
- Oversee service and guarantee that all points of guest contact meet Morton’s Grille standards.
- Participate in creating schedules for the Front of the house employees.
- Participate in and conduct pre-shift meetings that are motivating, effective, and timely.
- Assist in overseeing end of month inventory counts.
- Serves as a guest service role model for the restaurant, sets an example of excellent customer service, and demonstrates appropriate service behaviours.
- Other duties as assigned to meet business needs.
**Qualifications**:
- At least 2 years of Restaurant Management experience with a full service and structured dining establishment.
- Must have good judgement with the ability to make timely and sound decisions.
- Excellent written and verbal communication and presentation skills.
- Ability to work under pressure and deal with stressful situations during peak business levels.
- Strong work ethic.
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
Schedule:
- Evening shift
Work Location: In person
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