Product Owner

4 weeks ago

Richmond, Canada WorkSafeBC Full time

Job requisition number

038587

Job location

Richmond

Full-time / part-time

Full-time

Expected Salary Range

Posting period

From 04/10/2024 to 05/03/2024

Overview

Do you have an interest in product management in a leadership role? Are you passionate about organizational health, safety and wellness? Are you looking for an opportunity to support important organizational initiatives? Under direction of the Senior Manager Business Product Management, the People & Culture Product Owner will provide a level of expertise to support the overall technical business ownership of our enterprise Employee Health, Safety & Wellness and Corporate Security and Emergency Management (EHSW and CSEM) products including SaaS systems, custom built solutions, interfaces, and related People & Culture data. You will act as the liaison between the business and technology to lead initiatives related to our P&C EHSW and CSEM strategic initiatives. Your initial primary role will be to implement a net new EHSW system and be the lead resource working with the vendor and EHSW/CSEM business teams.

You have a comprehensive understanding of end-to-end EHSW and CSEM business processes, data and systems, and you can lead and support teams with net new systems implementations and provide iterative system updates through new modules and functionality. If you’d like to contribute to a role that represents EHSW and CSEM in technology projects and facilitates business change management, then we’d like to hear from you.

In this role, you’ll build and maintain excellent relationships internally and externally at all levels of the organization, partnering closely with key stakeholders while ensuring that confidential and sensitive management information related to WorkSafeBC’s operations are handled with discretion and tact.

This is a temporary role for 12 months, with the potential to extend depending on business requirements.

**How you’ll make a difference**:You’ll help ensure B.C. workers go home safely at the end of their workday.

**Where you’ll work**

At WorkSafeBC, we offer a **hybrid work model** that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you will work primarily from our Richmond office with some flexibility to work from your home in B.C.

What you'll do
- Be the lead resource on EHSW and CSEM products and technology projects with a focus on end-to-end business data and processes to support the organizational and divisional strategic priorities
- Gather and document critical business and technical requirements while considering multiple perspectives and make recommendations through research and analysis
- Work with vendors, I&T resources, and implementation partners when designing, configuring, testing, and implementing EHSW and CSEM systems and interfaces
- Participate in the prioritization of enhancement requests and other projects on the EHSW and CSEM and overall P&C systems roadmap
- Develop employee user guides/videos for training purposes
- Develop and give presentations to various groups, including senior management
- Promotes a service-oriented approach in providing services, responding to information requests and maintaining contacts with internal and external stakeholders
- Participate in planning activities with the P&C management team
- Provides ongoing monitoring and continued business value and assurance for the EHSW and CSEM products

Is this a good fit for you?
- Encourage and lead change and improvement through creative problem-solving and strategic thinking
- Ability to identify trends, problems or opportunities in relation to EHSW and CSEM business processes and products
- Lead projects from inception to completion, monitoring progress and ensuring deadlines are met
- Recommend future processes and system integration aligned to departmental and divisional vision and strategies
- Identify health and safety risks, control measures and integrating regulatory compliance
- Map out priorities, processes, responsibilities, stakeholders, related systems and tools
- Lead the configuration and implementation of systems and tools
- Lead the monitoring and updating of system performance and value-added services
- Facilitate the quality assurance of system processes and data
- Inform organizational and program-specific health and safety practices

**Your background and experience**
- A **degree **in Information Technology or Business Management or related discipline
- A **minimum of 5 years of recent, related experience** in health and safety product management and/or people technology and in a leadership capacity
- Strong understanding of organizational health and safety and/or corporate security business processes
- Previous experience implementing a SaaS solution
- Certified Product Manager (CPM), Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager (POPM) or Project M

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