Intake Coordinator

6 months ago


Ottawa, Canada VHA Health & Home Support Full time

**Responsibilities**:

- Answer incoming calls and provide assistance to callers
- Gather necessary information from callers to determine their needs
- Enter and maintain accurate data in the intake system
- Coordinate with other departments to ensure timely and appropriate responses to inquiries
- Schedule appointments and follow up with clients as needed
- Provide excellent customer service and ensure client satisfaction
- Maintain confidentiality of client information

Qualifications:

- Post-secondary education in a related discipline
- Fluently bilingual (English/French)

Familiarity with medical terminology and procedures is a plus
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Ability to maintain professionalism and composure in stressful situations

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

**Salary**: $28.00 per hour

**Benefits**:
Paid time off
Schedule:
Evening shift
Monday to Friday
Ability to commute/relocate:
Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:
AEC / DEP or Skilled Trade Certificate (preferred)
Work Location: In person



  • Ottawa, Canada Valor & Solutions Full time

    Reporting to the Clinical Supervisor and using the professional resources from within the multidisciplinary team, the Clinical Intake Coordinator is responsible for establishing a professional and supportive first point of contact for new referrals and helps them in navigating and understanding the often-complicated system of supports as well as services....


  • Ottawa, Canada Valor & Solutions Full time

    Reporting to the Clinical Supervisor and using the professional resources from within the multidisciplinary team, the Clinical Intake Coordinator is responsible for establishing a professional and supportive first point of contact for new referrals and helps them in navigating and understanding the often-complicated system of supports as well as services....


  • Ottawa, Canada Valor & Solutions Full time

    Reporting to the Clinical Supervisor and using the professional resources from within the multidisciplinary team, the Clinical Intake Coordinator is responsible for establishing a professional and supportive first point of contact for new referrals and helps them in navigating and understanding the often-complicated system of supports as well as services....

  • Intake Coordinator

    6 months ago


    Ottawa, Canada VHA Health & Home Support Full time

    Responsibilities: - Answer incoming calls and provide assistance to callers - Gather necessary information from callers to determine their needs - Enter and maintain accurate data in the intake system - Coordinate with other departments to ensure timely and appropriate responses to inquiries - Schedule appointments and follow up with clients as needed -...


  • Ottawa, ON, Canada Valor & Solutions Full time

    Reporting to the Clinical Supervisor and using the professional resources from within the multidisciplinary team, the Clinical Intake Coordinator is responsible for establishing a professional and supportive first point of contact for new referrals and helps them in navigating and understanding the often-complicated system of supports as well as services....

  • Intake Coordinator

    6 months ago


    Ottawa, Canada CBI Health Full time

    **Intake Coordinator (Hybrid) - Ottawa, ON**: CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with...

  • Intake Coordinator

    6 months ago


    Ottawa, Canada CBI Health Full time

    **Intake Coordinator - Remote**: CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

  • Intake Coordinator

    6 months ago


    Ottawa, Canada CBI Health Full time

    **Intake Coordinator - Remote**: CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...


  • Ottawa, Ontario, Canada Valor & Solutions Full time

    Job Description:The Clinical Intake Coordinator is a pivotal role at Valor & Solutions, where you will serve as the first point of contact for new referrals. Your exceptional communication and interpersonal skills will help individuals navigate our system of supports and services.As a key member of our team, you will assess the needs of individuals,...


  • Ottawa, Canada Tungasuvvingat Inuit Full time

    **Intake and Assessment Coordinator** Full-time, Term until March 6, 2026 **Who we are**: It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful...


  • Ottawa, Ontario, Canada Valor & Solutions Full time

    At Valor & Solutions, we are seeking a skilled Clinical Intake Coordinator to join our team. As a Clinical Intake Coordinator, you will play a vital role in establishing professional relationships with new referrals and navigating the complex system of supports and services.About the RoleThis is an exciting opportunity to work collaboratively with...


  • Ottawa, Canada Fresh Legal Full time

    Fresh Legal, a boutique family law firm, provides clients with clarity, confidence, and dedicated representation. We help our clients stay focused on their goals while avoiding unnecessary costs and conflict—whether their case needs litigation, mediation, or something else. Our clients come to us feeling isolated, overwhelmed, powerless, and stuck in...


  • Ottawa, Canada Fresh Legal Full time

    Fresh Legal, a boutique family law firm, provides clients with clarity, confidence, and dedicated representation. We help our clients stay focused on their goals while avoiding unnecessary costs and conflict—whether their case needs litigation, mediation, or something else. Our clients come to us feeling isolated, overwhelmed, powerless, and stuck in...


  • Ottawa, Canada Fresh Legal Full time

    Fresh Legal, a boutique family law firm, provides clients with clarity, confidence, and dedicated representation. We help our clients stay focused on their goals while avoiding unnecessary costs and conflict—whether their case needs litigation, mediation, or something else. Our clients come to us feeling isolated, overwhelmed, powerless, and stuck in...

  • New Role Opportunity

    3 weeks ago


    Ottawa, Ontario, Canada Valor & Solutions Full time

    Job SummaryWe are seeking a skilled and compassionate Clinical Intake Coordinator to join our team at Valor & Solutions. This dynamic role offers the opportunity to make a meaningful impact in the lives of individuals with intellectual disabilities, mental health disorders, and challenging behaviors.ResponsibilitiesThe successful candidate will be...


  • Ottawa, ON, Canada Fresh Legal Full time

    Fresh Legal, a boutique family law firm, provides clients with clarity, confidence, and dedicated representation. We help our clients stay focused on their goals while avoiding unnecessary costs and conflict—whether their case needs litigation, mediation, or something else. Our clients come to us feeling isolated, overwhelmed, powerless, and stuck in...


  • Ottawa, Canada Ontario Health atHome Full time

    **Job Description**: Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding careers that cares for others, in a professional practics that cares for you? You're in the right place. As a **Care Coordinator**, you will assess and determine patient care...

  • Pharmacy Assistant

    6 months ago


    Ottawa, Canada OMS Royal Drugs Full time

    Purpose: Our Infusion Pharmacy team is seeking Pharmacy Assistants who are motivated to learn and advance their career in pharmacy! Working with the pharmacy’s compounding, intake and specialty teams in one of our largest infusion pharmacy locations, you will contribute to the provision of a multitude of high complexity specialty medications to our...


  • Ottawa, Canada OMS Royal Drugs Full time

    Our Mission: Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario....

  • Pharmacy Assistant

    7 months ago


    Ottawa, Canada OMS Royal Drugs Full time

    Our Mission: Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario....