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Banquet Supervisor

4 weeks ago

Red Deer, Canada Cambridge Red Deer Hotel & Conference Centre Full time

**_A HOTEL WITH THE FREEDOM OF STYLE_**
- Located in the heart of Central Alberta, CAMBRIDGE RED DEER HOTEL & CONFERENCE CENTRE is the ideal place to start your career in hospitality, providing excellent and personalized service to our guests while working within a positive team environment._

The largest conference hotel in Central Alberta, the Cambridge Red Deer Hotel & Conference Centre is seeking a Banquet Supervisor. This position will work in a fast paced environment and responsible for all standards that go into the set up and service of our banquet rooms.

Key responsibilities:

- Hold pre-function staff meetings to review functions and set up order of servicing procedures from start to finish.
- Schedule and coordinate the time and tasks of employees.
- Supervise the cleanup after a function.
- Check banquet functions to ensure quality guest service.
- Update kitchen staff on number of guests to ensure reusable food is not wasted.
- Inspect function rooms ensuring setup conforms to the banquet event order.
- Respond to guest requests for special services and resolve guest problems and complaints.
- Ensure safe working conditions in banquet areas.
- Ensure staff are correctly and professionally dressed at all times.
- Ensure effective briefing of waiting staff before the function commences.
- Ensure tables are correctly set and that table appointments are to standard
- Ensure staff are well-trained and for variety of functions.
- Demonstrate a professional and positive work ethic to employees and guests at all times.
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Able to respond quickly in a dynamic and changing environment
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Calculate and post banquet bills at the end of the function, ensuring accuracy in recording.

Qualifications & Experience:

- 2 year Minimum Experience in Banquet Operation.
- 1 year of Direct work experience in a management capacity
- Experience in all aspects of customer service and people management
- Guest oriented with a sincere, helpful, caring and friendly personality.
- Attention to details, order and cleanliness
- Exceptional energy, flexibility and professionalism
- Effective communication skills in English (oral and written)
- Flexible availability working a variety of shifts including day shift, night shift and weekends
- Ability to maintain composure and objectivity
- Previous leadership experience an asset
- Pro Serve Certificate required/ willing to get certified
- Protect Certificate required/ willing to get certified
- Demonstrated ability to lead and direct a team

Hours of Work: The individual must be adaptable and flexible with their time as the hours of work for this position will vary depending on operational requirements. Work may include day, evening and weekend shifts.

**Job Type**: Fulltime
Starting Wage: Starting $18.00 + Gratuity

The _CAMBRIDGE RED DEER HOTEL & CONFERENCE CENTRE _is an equal opportunity employer and believes diversity strengthens us as a workplace; we encourage all those qualified to submit a resume.

CAMBRIDGE RED DEER HOTEL & CONFERENCE CENTRE
3310 - 50th Avenue, Red Deer, Alberta T4N 3X9

**Salary**: $18.00 per hour