Repairs Clerk

3 weeks ago


SaintLaurent, Canada CrownRing Full time

**The Company**:
CrownRing is a fast growing Canadian company looking for motivated, trustworthy and dedicated employees to join our team. As Canada’s leading wedding band and engagement ring manufacturer, we strive to maintain a professional work environment, both in our image and quality of work. We are looking for passionate, driven employees that are true believers in our immense potential.

The Repairs Clerk is a hardworking, bright, trustworthy person with excellent communication and computer skills for administration and general office duties. You will be assisting with the administration and operations of the company..

**Responsibilities**:

- Process and manage customer returns following established guidelines and policies.
- Coordinate and track product repairs, ensuring timely completion and communication with customers.
- Collaborate with cross-functional teams, including Customer Service and Quality Control, to address customer concerns and find optimal solutions.
- Assist in identifying patterns or trends related to returns and repairs, contributing to process improvements.
- Ensure compliance with company policies and procedures throughout the repairs/returns process

**Requirements**:

- High school diploma or equivalent, Associate degree preferred
- Proficient computer skills, including Microsoft Office Suite and data entry
- Detail-oriented with the ability to prioritize and multitask effectively.
- Previous experience in a customer service, repairs, or returns role is a plus.
- Ability to work independently and collaboratively within a team environment.
- Problem-solving skills with a proactive and positive attitude.

**Working at CrownRing**:We aspire to empower our employees through growth opportunities within the company. Our modern workplace offers a beautiful, bright, community-oriented office. We offer a competitive health, mental health, dental and vision benefits for you and your family.

**Hours**: Monday-Thursday (9h00-18h00)

Friday (9h00-15h30)

Office is in an industrial area therefore having a car is an asset

**We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.**

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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