Manager, Operations
1 week ago
Union: Non-Union
- Job Number: J0125-0467
- Job Title: Manager, Operations
- Job Type: Permanent Full Time
- City, Province, Country: Brampton, Ontario, Canada
- Job Location: Brampton
- Job Category: Management / Consulting
- Role Designation:
- Open Positions: 1
- Posting Date: January 23, 2025
- Closing Date: January 29, 2025
- Salary: $107,500.00 - $139,748.00/Year
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.
Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.
**Primary function**:
What we offer?
At Legal Aid Ontario, we are committed to fostering a supportive and rewarding work environment for our employees. Our comprehensive benefits package reflects this commitment and is designed to enhance both professional and personal well-being.
We have a comprehensive health and wellness program that include dental, health and life insurance along with Basic Accidental Death & Dismemberment (AD&D) Insurance and Short-Term Disability (STD) coverage. Legal Aid Ontario also offer a personal spending account which is an allotment of funds geared to supporting your mental, physical and financial well-being.
Employees at Legal Aid Ontario also enjoy generous paid time -off policy including vacation days, sick days, discretionary days and statutory holidays.
Employees are eligible to be enrolled to Public Service Pension Plan (PSPP), administered by the Ontario Pension Board (OPB).
LAO is seeking a manager to work collaboratively with the Managers of Legal Services (both Criminal and Family) to oversee courthouse operations at the Brampton Courthouse. Reporting to the Director General in the Central West District, this position is responsible for managing staff, developing and implementing new services, liaising with stakeholders, managing budgets, and supporting the Director General and management team with strategic analysis.
Location: Brampton is the home location. Travel is expected within the Central West District, including within the Region of Peel.
Reports to: Director General, Central West District
**Key accountabilities**:
Team Management and Leadership: Lead and support a diverse team of legal professionals, including, legal aid workers and paralegals. Manage workload allocation and HR responsibilities in a unionized environment, including performance evaluations, goal setting, training, and professional development to ensure high standards of client service and adherence to LAO policies.
Service Delivery and Innovation: Oversee the administration and delivery of legal services within LAO’s Duty Counsel Program, ensuring alignment with LAO’s mandate and strategic goals. Develop and implement innovative service delivery processes to improve efficiency and client outcomes.
Stakeholder Engagement: Act as a key liaison between LAO and external stakeholders, including the judiciary, Ministry of the Attorney General, private bar, and community organizations. Represent LAO at local courthouse committee meetings, conferences, and consultation groups to promote collaboration and address community needs.
Strategic Analysis and Advice: Provide strategic analysis and advice to the Director General and management team on legal service delivery, resource allocation, and program development. Contribute to the development of strategic initiatives to enhance service quality and accessibility.
Operational Oversight: Manage
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