Team Lead

1 month ago

Toronto, Canada COSTI Immigrant Services Full time

**Duties**:

- Provides overall leadership and guidance to the ESL team which includes ensuring program standards and procedures are met.
- Coordinates all project activities for delivery, including assessments, referrals, language instruction, information sessions, guest speakers, and follow-up support.
- Liaises with the CLARS assessment centres for client intake assessment and placement.
- Manages course waitlist on CLARS and registers clients into the program.
- Supports new clients’ access to virtual meeting tools.
- Creates, organizes, and maintains operational files online.
- Ensures that lesson plans and modules are prepared.
- Identifies, and where applicable, resolves programming concerns and issues.
- Coordinates client feedback surveys and assists the manager in the evaluation of the program services.
- Tabulates, compiles, verifies, and formulates statistical and narrative reports.
- Collects and inputs client data into HARTs and CIS.
- Markets program information to participants, newcomer serving organizations, and the community in general.
- Organizes information sessions for participants and partnering agencies.
- Liaises with community partners to provide information sessions, resources or other support if needed.

**Qualifications**:

- Community college diploma or equivalent.
- TESL Ontario certification is an asset.
- PBLA trained or in-training an asset
- Must have at least 1 year of experience coordinating a newcomer language or skills training program.
- Experience in teaching ESL.
- Experience in facilitating online and in-person information sessions and workshops.
- Experience using virtual meeting tools such as MS Teams.
- Experience in facilitating online training using Learning Management Systems (LMS) such as Moodle.
- Ability to work in a fast-paced environment with exceptional multitasking skills.
- Sensitivity to and awareness of settlement issues facing immigrants.
- Excellent interpersonal skills, and good command of written and oral English.
- Strong leadership, organizational, and administrative skills.
- Must be fully vaccinated against COVID-19.

**Location**:

- Toronto

**Duration of Position**:

- February 26, 2024 to August 31, 2024

**Starting Salary Range**:

- $29.75 to $31.23 per hour

**Posting Date**:

- 2024-01-23

**Closing Date**:

- 2024-02-06

**Notes**:

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