Dispatch Assistant

Brooklin Concrete is a leading precast company with locations across Ontario. We combine dedicated people, proven products with a local focus on exceptional customer service. We offer rewarding career opportunities, and we are continually searching for individuals who are interested in joining our team.

**We offer a comprehensive compensation package which includes a competitive wage, group benefits, Employee Assistance Plan, Group RRSP match program, educational assistance, internal succession planning and more. We are currently recruiting for: Assistant Dispatcher**

**NATURE AND SCOPE**

The incumbent reports to the Dispatcher.
- To assist in coordinating the loading and/or delivery of Brooklin product in an efficient and effective manner to meet customer requirements and maintain the required documentation

**PRINCIPAL ACCOUNTABILITY**
**Safety**
- Comply with and enforce Brooklin Health and Safety policy and procedures to maintain a safe and healthy work environment

**Job Duties**
- To comply with all current and forthcoming Brooklin policies and procedures.
- Comply with and enforce all relevant Codes, Acts and Regulations
- Assist in managing all customer orders that are “Released to Logistics”.
- Assist the Dispatcher in the delivery of customer orders by helping schedule our company fleet or for-hire carriers.
- Perform shipment confirmation of customer orders in Brooklin and customs documents as required.
- Follow up on customer orders and deliveries as required.
- Assist Logistics Manager, Finance or Dispatcher in producing reports that analyse the performance of the department.
- Assign delivery duties to drivers to meet customer requirements as required by the Dispatcher
- Collect all driver logs (Online or manual) and ensure Hours of Service regulations are met.
- Work on special projects
- Perform other duties as required

**Housekeeping**
- Ensure that the yard is a showcase for our customers and the trucks are kept clean and well maintained

**PRIMARY INTERACTIONS**

**Internal**:

- Logistics staff - coordination of delivery of product
- Production personnel - coordination of movement of product.
- Sales personnel - coordination of outgoing orders & assist department when needed

**External**:

- For Hire Carriers
- Various outside maintenance vendors for trucks and equipment

**EDUCATION and EXPERIENCE**:

- Minimum high school diploma

**Certifications that are assets**:

- AZ license, crane license, safety training

**COMPETENCIES AND ABILITIES**:

- Strong interpersonal and communication skills
- Strong organizational skills
- Ability to achieve success and generate results both on their own as well as through teamwork
- Proactive thinker and self-starter
- Intermediate Computer skills including Windows, Word and Excel
- Experience with GPS Logistics software a must, Omnitrax an asset
- Think outside the box and promote continuous improvement
- Able to work collaboratively with others
- Demonstrate commitment, focus and drive
- Plan and organize work duties of self and others when required

Brooklin Concrete is committed to accommodating people with disabilities as part of the hiring process. If you have specific requirements, please advise Human Resources during the recruitment process. Brooklin Concrete is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category/group.

Thank you for your interest in Brooklin Concrete.

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Lindsay, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- On a scale of 1 to 10 how would you rate your computer skills?

**Education**:

- Secondary School (preferred)

**Experience**:

- online GPS programs: 1 year (required)
- dispatch for trucking: 1 year (preferred)

**Language**:

- English (required)

Work Location: One location