Account Manager

2 weeks ago


Edmonton, Canada Spicers Canada ULC Full time

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.

We’re based in Vaughan, Ontario, with 17 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time **Account Manager **located in Edmonton, AB reporting to the Sales Manager.

**Your Challenge**:
Under the supervision of the Sales Manager, the duties and responsibilities of the Account Manager include, but are not limited to, the following:

- Responsible for financial and market share growth by achieving or exceeding the sales and gross profit dollar targets set during forecasting sessions and expanding account base
- Promotion and sale of packaging, warehouse equipment and supplies (through prospecting, cold calling and existing clients)
- Providing customers with information regarding new products, promotions, etc.
- Addressing customer requests and complaint promptly and professionally
- Conducting market research
- Assist management in developing sales forecasts and offer recommendations for areas of improvement in Company strategies, markets, products, and service
- Attending sales meetings
- Developing and maintaining long-term relationships with existing and new clients
- Participating in continuing education and stay abreast of developments in the applicable areas and on upcoming products and initiatives within client base
- Other duties as assigned

**Your Qualifications**:

- Minimum 3 - 5 years of sales experience
- Post-secondary degree or diploma or the equivalent combination of education and experience an asset
- Industry knowledge considered an asset
- Strong oral, written and presentation skills
- Ability to identify and maintain knowledge of key contacts within the region and establish multi-level relationships
- Proficient in using MS Office
- Strong organization skills
- Excellent customer service skills
- Ability to develop key clients, agency and industry relationships at all levels;
- Creative “out-of-the-box” thinking
- Strong organization and time-management skills
- Punctual, dependable, and reliable
- Excellent teamwork and ability to work independently
- Self-directed and self-motivated; and
- Ability to manage multiple projects and priorities

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)
- Customer Service: 2 years (preferred)

Work Location: In person


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