Cafe One Restaurant Host

6 months ago

Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

**CAFÉ ONE RESTAURANT HOST**

**What’s in it for you**:
Working in the largest hotel in Vancouver

Aesthetically pleasing environment with a great team

Hourly compensation plus gratuities

Are you a polished, high energy and positive individual with a passion for creating excellent dining experiences for our guests? Join our team as a Host and create the best first impression welcoming guests as they arrive at the restaurant.

**Benefits and Perks**:

- Explore Travel Program
- Ongoing Associate Appreciation Events

**What your day will look like**:

- Deliver excellent hospitality service by connecting with guests and customers in a respectful and friendly manner. Welcome guests in a friendly manner upon arrival, addressing them by name if applicable.
- Provide accurate wait times and monitor waiting list efficiently. Escort guests to their designated tables, present menus, assist with seating arrangements to accommodate varying party sizes.
- Ensure seating arrangement adheres to reservation guidelines and server assignments.
- Plan and manage the flow of guests to optimize table occupancy and ensure efficient service.
- Assist in taking orders for In-Room Dining, over the phone or in person.
- Work closely with Servers, Bussers, Kitchen and other front-of-house associates to ensure efficient table turnover.
- Demonstrate your passion for guest experience and display your love for food and drinks through exceptional menu and product knowledge.

**Your experience and skills include**:

- Previous host experience is preferred.
- Must have Serving it Right and FoodSafe Level 1 Certification.
- OpenTable knowledge is an asset.
- A positive and upbeat attitude with the ability to work well under pressure within a team
- Must be legally able to work in Canada.
- Must have a flexible schedule and be available to work early mornings, evenings, weekends and holidays.
- Open to learn and ability to work with feedback to support the team.

**To note**:

- Complete job description will be presented at the time of job offer

**ABOUT US**

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

**DIVERSITY**

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

**Job Types**: Full-time, Permanent

Pay: $19.15-$21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Tips

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (required)
- Food Safety Certification (required)

**Location**:

- Vancouver, BC V6Z 2R9 (required)

Work Location: In person

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