Veterinary Receptionist

6 days ago

Kingston, Canada VCA Canada Full time

**Beardall Animal Hospital**, located in Kingston, ON., is currently welcoming a **Veterinary Receptionist** to join our team. This is an exceptional **full-time **opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patient and pet parents
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Scheduling appointments
- Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
- General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- A Veterinary Assistant (VA) or **Veterinary Office Assistant (VOA) program **certificate is an asset
- A love for all small companions animals

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _**We have the right fit for you**_

**Job Types**: Permanent, Full-time

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking
- RRSP match
- Store discount

Schedule:

- Day shift
- No weekends

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