Field Service Rep

4 weeks ago

Bolton, Canada Enersys Full time

Learn More About Our Company

**Job Purpose**:
**Essential Duties and Responsibilities**:
Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000.
- Travels to customer sites to evaluate, diagnose, and repair customer’s equipment including install, repair, and perform preventative maintenance to customer’s equipment to include flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables)
- Interacts with all levels of people, both inside and outside the company
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
- Performs Preventative Maintenance inspections of customers batteries, chargers, battery handling equipment, and battery changing/charging area and records data
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch
- Diagnoses and repairs battery charging equipment
- Building batteries
- when required in shop
- Removes and disassembles cells and inspects parts to detect defects
- Fills cells with acid solution and determines specific gravity of solution when required in shop.
- Waters, washes, cleans, and neutralizes customers’ batteries at customers’ location
- Operates material handling equipment per OSHA requirements
- Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications
- Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Coordinates problem resolution with technical support, customer service, sales, and other personnel to expedite repairs
- Provides on-site technical assistance to help troubleshoot and repair equipment
- Maintains records of performance reports
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation
- Maintains a safe, orderly and clean working environment
- Clean warehouse in service area at the end of the day
- when required in shop

**Qualifications**:
**Minimum Qualifications**
- 4-6 years of previous customer service experience in field support
- Basic knowledge of Microsoft Office and the Internet
- Basic mechanical aptitude
- Previous experience working with hand and power tools
- Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English
- Able to perform basic math such as add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
- Able to solve simple equations
- Experience should be substantively in the Electrical related field
- High School Diploma or equivalent

**Preferred Qualifications**
- A basic electrical understanding
- The use of test equipment and reading schematics
- Hands-on job experience
- Experience should be substantively in the Electrical related field where applicable

**General Job Requirements**:

- Must be able and willing to do overnight travel
- Must be able and willing to operate a forklift.
- This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
- Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
- Must be able to differentiate colors.
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
- Must be able to stand for long periods of time
- Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
- Must be able and willing to be on-call.
- Must be able and willing to wear a respirator.
- Must be able and willing to work overtime.
- Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
- Risk of electrical shock.
- This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
- This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disabil

  • Field Service Rep

    3 weeks ago

    Bolton, Canada Enersys Full time

    Learn More About Our Company **Job Purpose**: **Essential Duties and Responsibilities**: - Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties. ESSENTIAL DUTIES...

  • Inside Sales Rep

    2 months ago

    Bolton, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. You will be...

  • Outside Sales Rep

    1 week ago

    Bolton, Canada United Rentals, Inc. Full time

    _Great company. Great people. Great opportunities._As an Outside Sales Rep - Trench Safety at United Rentals, you will be our customers' go-to person for underground trench safety equipment rental and supplies. Customers will include contract companies and non-building, industrial and commercial building contractors. You'll also leverage your sales...

  • Inside Sales Rep

    1 month ago

    Bolton, Canada United Rentals Full time

    Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our Trench Safety branch, with responsibility for recommending...

  • Outside Sales Rep

    3 weeks ago

    Bolton, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As an Outside Sales Rep - Trench Safety at United Rentals, you will be our customers' go-to person for underground trench safety equipment rental and supplies. Customers will include contract companies and non-building, industrial and commercial building contractors. You'll also leverage your sales...

  • Outside Sales Rep

    2 months ago

    Bolton, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As an Outside Sales Rep within the Power/HVAC Division at United Rentals, you will be the voice and initial point of contact for our industry leading company. You will use your sales skills to rent and sell specialty engineered power supply and climate control solutions, such as silenced diesel...

  • Outside Sales Rep

    2 days ago

    Bolton, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As an Outside Sales Rep within the Power/HVAC Division at United Rentals, you will be the voice and initial point of contact for our industry leading company. You will use your sales skills to rent and sell specialty engineered power supply and climate control solutions, such as silenced diesel...

  • Field Service Technician

    1 week ago

    Bolton, Canada Plan Automation Inc. Full time

    **Job Summary** The Field Service Technician (FST) will be responsible for supporting general packaging automation and inspection technologies, providing both remote (phone) and on-site support for Plan Automation’s customer base. Tasks would include commissioning and start-up of manufacturing equipment as well as perform functional confirmation, test and...

  • Field Service Technician

    1 week ago

    Bolton, Canada Plan Automation Inc. Full time

    Job SummaryThe Field Service Technician (FST) will be responsible for supporting general packaging automation and inspection technologies, providing both remote (phone) and on-site support for Plan Automation's customer base. Tasks would include commissioning and start-up of manufacturing equipment as well as perform functional confirmation, test and repair...

  • Field Service Technician Ii

    4 weeks ago

    Bolton, Canada Enersys Full time

    Learn More About Our Company **Job Purpose**: Provide technical support for EnerSys batteries and systems. Provide an on-site presence to engage customers and support the team to deliver quality service. Leverage experience to mentor team members in the areas of Health and Safety, quality, standards, and best practices. This role is expected to help achieve...

  • Bilingual Field Service Technician

    3 weeks ago

    Bolton, Canada Plan Automation Inc. Full time

    **Job Summary** The Bilingual Field Service Technician (BFST) will be responsible for supporting general packaging automation and inspection technologies, providing both remote (phone) and on-site support for Plan Automation’s customer base. Tasks would include commissioning and start-up of manufacturing equipment as well as perform functional...

  • Outside Sales Rep

    1 month ago

    Bolton, Canada United Rentals Full time

    Great company. Great people. Great opportunities.As an Outside Sales Rep -- Trench Safety at United Rentals, you will be our customers' go-to person for underground trench safety equipment rental and supplies. Customers will include contract companies and non-building, industrial and commercial building contractors. You'll also leverage your sales initiative...

  • Outside Sales Rep

    3 weeks ago

    Bolton, Canada United Rentals Full time

    Great company. Great people. Great opportunities.As an Outside Sales Rep -- Trench Safety at United Rentals, you will be our customers' go-to person for underground trench safety equipment rental and supplies. Customers will include contract companies and non-building, industrial and commercial building contractors. You'll also leverage your sales initiative...

  • Bilingual Field Service Technician

    1 week ago

    Bolton, Canada Plan Automation Inc. Full time

    Job SummaryThe Bilingual Field Service Technician (BFST) will be responsible for supporting general packaging automation and inspection technologies, providing both remote (phone) and on-site support for Plan Automation's customer base. Tasks would include commissioning and start-up of manufacturing equipment as well as perform functional confirmation, test...

  • Customer Service

    1 week ago

    Bolton, Canada Martinizing Dry Cleaning Full time

    Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.Your local Martinizing dry cleaners provide dry cleaning,...

  • Customer Service

    4 weeks ago

    Bolton, Canada Martinizing Dry Cleaning Full time

    Martinizing Dry Cleaning is dedicated to making your buying experience seamless and our number one priority. Our goal is to make your life easier by delivering quality garment care along with new technologies. We're proud to serve our community and our first-rate customer service will earn your trust.Your local Martinizing dry cleaners provide dry cleaning,...

  • Inside Sales Assistant

    2 months ago

    Bolton, Canada LD Machine Works Limited Full time

    Performs a variety of clerical and accounting activities to support our Inside Sales for a custom machine shop. Responsible for ensuring the smooth flow of information and follow up for existing and prospective customers. **Duties and Responsibilities** **Order Entry** - Enter all work orders. - Review all works orders entered against customer’s PO...

  • Heavy Equipment

    4 weeks ago

    Bolton, Canada Top Lift Enterprises, Inc. Full time

    **Due to our continued success and product support, Top Lift Enterprises is currently seeking a qualified Heavy Equipment Field Service Technician.** **WHAT WE OFFER**: - $40.00/hour, depending on experience. - Company paid group health benefits plan. - Company pension plan. - Annual boot allowance. - Company supplied service truck. - Company supplied cell...

  • Sales Assistant/customer Service Assistant

    2 months ago

    Bolton, Canada Porcea Stone Inc. Full time

    We are looking to bring on a Sales Assistant / Customer Service Rep to join our team. Our company values hard work, team-effort, attention to detail, and employees that care about their work. **Requirements**: - **B2B sales experience** is a preference for this position (i.e. Non-retail sales experience) - Excellent communication skills with **great...

  • field service technician

    1 week ago

    Bolton, Canada ELECTRO 360 Full time

    Education: College/CEGEPExperience: 7 months to less than 1 yearTasksInspect and test electronic equipment and assembliesDiagnose and locate circuit, component and equipment faultsAdjust, align, replace or repair electronic equipment and assembliesComplete work orders, test and maintenance reportsSupervision1 to 2 peopleWork conditions and physical...