Restaurant Service Manager

3 weeks ago


Nanaimo, Canada Smokin' George's BBQ Inc. Full time

'''
Front of House Manager

**Duties**:

- This is a working Front of House Manager position
- Oversee the daily operations of the front of house area, work directly with owner and restaurant managers
- Ensure excellent customer service and guest satisfaction
- Manage reservations and seating arrangements to optimize table turnover and customer flow
- Collaborate with the kitchen staff to ensure timely and accurate food and beverage service, have a love of BBQ
- Handle customer inquiries, complaints, and special requests in a professional manner
- Monitor inventory levels for beverage supplies and place orders as needed
- Maintain cleanliness and organization in the front of house area
- Adhere to all food safety and sanitation guidelines

**Requirements**:

- Previous experience working in a restaurant or hospitality setting
- Strong knowledge of front of house operations, including supervising staff and managing customer service
- Familiarity with POS systems for order processing and payment handling
- Ability to handle high-pressure situations and resolve conflicts effectively
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and proper food handling techniques
- Leadership skills to motivate and guide restaurant staff

We offer competitive pay based on experience.

If you are a motivated individual with a passion for hospitality and have the skills required for this position, we would love to hear from you. Please submit your resume highlighting your relevant experience.

'''

**Salary**: $21.75-$23.75 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

Expected start date: 2024-03-14


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