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Dispatcher
1 week ago
**Responsibilities**
- Answer incoming phone calls from customers and vendors
- Answer phones from drivers and customers
- Dispatch drivers using company provided software
- Create and update records using company provided software
- Create and update customer reports using company provided software
- Send invoices to customers and drivers using company provided software
- Maintain records of customer payments using company provided software
- Maintain records of driver payments using company provided software
- Maintain records of vendor payments through company provided software
- Maintain records of driver and vendor transactions through the computer system
- Maintain accurate financial records through the computer system
- Communicate with customers, drivers, vendors, etc. in a professional manner at all times
- Work closely with other departments to ensure proper communication with clients on a daily basis
- Other duties as assigned by manager or supervisor.
**Experience**:
- Previous experience as a dispatcher or similar role in transportation or other related fields.
- Knowledge of transportation dispatch systems. (i.e., AS400, SyteLine, etc.)
**Salary**: $16.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Ottawa, ON K4B 1H8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person