Project Manager

6 months ago


London, Canada Groupe Norbec inc Full time

**Job Summary**:
Under the supervision of the Client Project Manager, the Project Manager serves as the primary point of contact for the client from the receipt of the signed quote to the shipment of the order. This role acts as the conductor overseeing the progress of client projects, serving as the liaison between various Norbec departments (Sales, Estimation, Design, R&D, Production, Logistics, Installation, and Customer Service).

**Responsibilities**:

- Collaborate with the estimation team for major and complex projects to ensure accurate customer communications.
- Review customer quote requests and purchase orders (PO).
- Generate quote requests based on customer needs (for non-listed resale products, logistics, etc.).
- Negotiate storage fees when applicable.
- Participate in project governance:

- Contribute to kickoff meetings with all stakeholders (R&D, sales, etc.).
- Plan and lead kickoff meetings with clients and sales for complex projects.
- Schedule and lead meetings with production and procurement departments for customer order follow-up (coordinate production and shipment dates).
- Ensure communication and follow-ups with the client throughout the project, obtaining missing information, addressing discrepancies, and providing visibility on project progress.
- Prepare approval drawing requests if necessary, using the designated form, and validate them upon receipt before sharing them with clients. In case of multiple revision requests initiated by the client, inform the client of the additional cost and use the specific revision tag for prompt handling by the drawing team. If an engineer's stamp is required, request it.
- Create orders in Epicor and monitor them in the system until closure.
- Monitor project sites.
- Provide support for after-sales service if necessary.
- Monitor the profitability of assigned projects (costs, quality, time).
- Coach and train team members as needed.

**Required Education and Experience**:

- DEP or DEC in estimation, project management, architecture, or equivalent training.
- Minimum of 5 years of experience in a similar position.
- Experience in the construction or manufacturing industry (an asset).

**Key Skills Required**:

- Goal-oriented and customer service-focused.
- Ability to read plans and specifications.
- Proficiency in Microsoft Office.
- Knowledge of AutoCAD (an asset).
- Familiarity with an integrated management software (ERP).
- Knowledge of e-Plans measurement surveys.
- Understanding of various stages of a project lifecycle.
- Familiarity with SharePoint.
- Experience in food industry

**Location**:Remote - Anywhere in Canada (if you are located less than 50km from Boucherville,Qc, Saint-Hyacinthe, QC or from Strathroy, ON, you will be required to come to the office three days a week)

Type d'emploi : Temps plein

Rémunération : à partir de 83 000,00$ par an

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Assurance Vision
- Congés payés
- Événements d'Entreprise
- Programme d'Aide aux Employés
- REER Collectif
- Régime de retraite
- Stationnement sur place
- Tenue Décontractée
- Travail à domicile

Horaires de travail:

- 8 Heures
- Du Lundi au Vendredi
- Quart de jour

Formation:

- DEP/ AEC ou Certificat (Souhaité)

Expérience:

- Gestion de projet: 5 ans (Souhaité)

Langue:

- Anglais (Obligatoire)

Lieu du poste : En présentiel


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