New Market Segment Manager, Global Cuisine

3 months ago

Edmonton, Canada SYSCO FOOD SERVICES Full time

**New Market Segment Manager, Global Cuisine (Asian Segment)**

Reports To

Director, Business Specialists

Location

Calgary or Edmonton, Alberta

Type

Full Time

Closing Date

September 27, 2024

**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?-
**Role**:
This role will be responsible for advancing and supporting the execution of sales and marketing strategies for a variety of local and regional global cuisine markets specific to Asian segments. These includes supporting new business opportunities as well as penetration opportunities within existing customers. Leading with customer first objectives as well as ensuring the highest level of customer satisfaction through multiple customer value added services.**Role Responsibilities**:

- Sets goals and objectives of sales and profit strategies for specific market segments
- Identifies with current and potential market growth opportunities within Site and Regional markets
- Works closely with local merchandising to collaborate on product assortment to meet the needs of segment customers
- Acts as a source of information for Sales Consultants (OSR), Key Account Representatives, and Local Sales Leadership targeting specific segment opportunities
- Supports a culture of customer first, value-added services such as Business Resources, Marketing, and Business Builders
- Utilizes CRM tool (Sysco 360) as communication and measurement tool
- Stay’s well-informed of trends impacting the specific market business, evaluates and reports on competitive activities
- Understand the key aspects of core Sysco brands and sourced products and their potential within the specific segment marketplace
- Collaborates with Directors of Business Resources and Marketing Managers on segment Marketing strategies, food showcase participation, workshops, other industry related activities and is involved with community associations
- Contributes to regional department sales meetings, as scheduled and participates in other activities as requested
- Presents and updates regularly on segment deliverables to Regional Executive leadership
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Is willing to work safely with mínimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements (About you)**:

- Minimum 5 years + related Food & Beverage, Food Services, or Consumer Goods industry experience required
- Bilingual in Cantonese and/or mandarin an asset.
- Strong knowledge and experience working in different Asian cuisines including Vietnamese, Chinese, Japanese and South Asian cuisines including Indian.
- Completion of post-secondary education
- Strong knowledge of the specific market segment culture and the Food Service environment
- A strong leader of people, working across functional departments
- Must possess excellent interpersonal, communication, business writing, grammar, and verbal communication skills
- Must be able to manage pressures and stress associated with a deadline-oriented atmosphere and customer service issues
- Proactive learner of segment trends impacting the specific markets
- Strong understanding of cultural differences and needs related to specific market foods.
- Excellent communication skills (English & specific market language) required
- Intermediate proficiency in Micro

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