Program Manager, Learning

3 weeks ago

Burnaby, Canada Interfor Corporation Full time

When you join our team as a

This is a great opportunity for an established Learning & Development practitioner to join the organization at a pivotal time in our history. We are looking for a self-motivated team player with a strong sense of ownership and a “get stuff done” attitude. You’re effective at managing multiple projects at once, very detail-oriented and organized, like to be busy and productive, learn quickly, and have a track record of being adaptable in a high-growth environment.
- The position will be based in the office, with the flexibility to work from home on an occasional basis.

**What You’ll Do**

Training - Program Design & Development:

- Lead the development of assigned training programs, ensuring that they meet specific learning needs and are completed on time and on budget, as described in the project plan.
- Assess, plan, monitor, and evaluate all project related activities on training programs and manage project documents and updates such as project plans and status reports.
- Provide guidance and support to designated project members during the development and deployment of training programs.
- Oversee the daily work activities of your project team including monitoring progress, setting priorities, providing work direction and guidance.
- Design end-to-end learning & development programs, workshops, tools, and curriculum that deliver a high-quality learner experience.
- Leverage Articulate authoring tool to build eLearning and partner with external designers to create engaging material for an industrial environment.
- Develop assessment tools that evaluate training effectiveness by measuring increase in learner’s skills, knowledge, and abilities after training.
- Develop standardized curricula format and templates for course material and facilitators.
- Quality assure projects to ensure compliance with instructional design best practices, quality standards, ethical and legal regulations as required.
- Align with relevant stakeholders to identify the knowledge and skills gaps and create training content and programs to address those gaps. Implement stakeholder communications plans to engage business leaders & technical SMEs. Evaluate pre-existing training content and programs by gathering feedback and analyzing program KPIs to re-version content as needed.

Learning Management System (LMS) and Tools:

- Administer training content and programs in the LMS by uploading/updating content, managing training records, and deploying training.
- Manage tools and systems to support accurate and up-to-date tracking of training records, certifications, test results, etc.
- Prepare and produce LMS reports as needed to evaluate program success based on feedback and system KPIs.
- Maximize the effective use of all aspects of LMS functionality.

Facilitate Training, Learning & Development Programs:

- Facilitate dynamic classroom and virtual training, utilizing adult learning principles and various mediums (e.g. presentations, workshops, small group exercises, role plays, etc.) to effectively ensure transfer of learning.
- Create and deliver train-the-trainer programs and support technical SMEs in facilitation and training.
- Build and maintain collaborative relationships with the business to support quality learning and development experiences.
- Coordinate presenters, activities, equipment, supplies, and other necessary items
- Evaluate outside training partnership opportunities
- Work with the business to develop clear and effective training-related communications.
- Travel to Interfor Divisions and Offices required as needed.

**What You Offer**
- 3-5 years of related experience designing, developing, and delivering training, preferably from an industrial or manufacturing sector.
- Experience developing engaging eLearning with authoring tools (Articulate preferred).
- Ability to travel to Interfor Divisions and Offices in the US and Canada.
- Highly proficient with MS Excel, with the ability to analyze training data, report out on programs, and create monthly/quarterly reports for senior leaders.
- Experience working with a LMS (Cornerstone OnDemand preferred); capable of quickly learning new software programs.
- Demonstrated project management experience with the ability to guide a project team to achieve high-quality results, on-time, and on budget.
- Proven ability to cope effectively with change and manage priorities in a fast-paced, results oriented work environment. You’re ready to roll up your sleeves to achieve results.
- You are responsible for your own success and take accountability for your actions.
- Excellent interpersonal, verbal and written communication skills, with the ability to build strong relationships and trust with Operations and HR.
- Strong attention to detail and high degree of accuracy.
- Innovative, creative, and constantly looking for ways to improve and optimize processes.
- A good sense of humour and positive outlook.

**Who We Are**
Interfor is a g

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