Communications Operator

5 months ago

Thunder Bay, Canada Ontario Provincial Police Full time

Communications Operators serve a critical role in supporting OPP (Ontario Provincial Police) operations. They are the first point of contact between the public and OPP, and directly support frontline operations in maintaining officer and public safety.
- Minimum 18 years of age
- Canadian citizen or permanent resident
- Not have any criminal charges pending before the courts.
- Be of good moral character.
- Be available to work shifts (days, nights, weekends, and holidays)
- Have the ability to hear and readily relay information accurately, while operating various methods of communication equipment (Computer Aided Dispatch, radio system, telephones).
- Have well-developed communication skills and be able to perform well in highly stressful situations.
- Have strong multitasking skills that are not compromised in a stressful environment.
- Successfully pass the Selection Process.
- Be proficient in English, and French if the position is bilingual.
- For French language-designated positions, bilingual applicants must also pass the French Language Proficiency Evaluation in accordance with the standards set by the Government of Ontario.

**Responsibilities**
- Receive incoming emergency 911 and non-emergency call from the public.
- Operate various computerized communication consoles and associated equipment to receive, assess, and relay information from the public to police personnel.
- Receive calls via the internal police lines and take the appropriate action.
- Dispatch officers and respond to requests from police personnel.
- Categorize and prioritize numerous types of calls.
- Maintain radio contact with a varying number of frontline members and resources.
- Perform other duties as assigned.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: From $33.41 per hour

**Benefits**:

- Company pension
- Employee assistance program
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Application question(s):

- Are you a Canadian citizen or permanent resident?

**Language**:

- French (preferred)

Work Location: In person

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