Medical Office Assistant

6 months ago

Vancouver, Canada BC Centre for Excellence in HIVAIDS Full time

Medical Office Assistant (Regular Full-Time) -
- BC Centre for Excellence in HIV/AIDS
Hope to Health Primary Care Clinic
- **Please note**:_ _Only Canadian Citizens, legal residents or residents with a legal work permit will be considered._

**STATUS**: Regular full-time

**HOURS OF WORK**: 08:30 -16:30

**JOB START DATE**: As soon as possible

**SALARY**: Standard Flat Rate -- $26.064360

**LOCATION**: 625 Powell Street, Hope to Health, BC Centre for Excellence in HIV/AIDS, Vancouver, BC. A career at the BC-CfE offers you the opportunity to work in an exciting organization with professionals who are experts in their respective fields. We offer a competitive salary package, including comprehensive health benefits coverage.

**ORGANIZATION**:
The BC Centre for Excellence in HIV/AIDS’ Research & Innovation Health Centre (Hope to Health Clinic) is a unique and innovative health clinic comprised of a multidisciplinary clinical team focused on providing comprehensive care for clients in the Downtown East side. The high-quality care provided by the clinical team focuses on HIV/AIDS, HCV and other infectious diseases and is supported and enhanced by ongoing research, innovation and wellness promotion.
The BC-CfE is a world-renowned HIV/AIDS Centre with innovative, low barrier approach to healthcare delivery in clinical practice and an integrated group of research concentrations in Laboratory Sciences, Clinical Trials, Population Health and Epidemiology, Health Economics and Professional Education Programs. A multidisciplinary team of clinicians including Physicians, Nurses, Social Workers and Peers and researchers including Health Economists, Epidemiologists, Clinical Researchers, Statisticians, Programmers, and Data Analysts work collaboratively to improve the health of British Columbians with HIV and communities facing socio-economic barriers in accessing healthcare.

**JOB**: Reporting to Clinical Operations Manager, the Medical Office Assistant acts as a member of the client care team and performs a variety of clerical duties utilizing computerized software programs in support of the operation of the unit. Acts as a communication link for the unit, providing receptionist functions, coordinating client appointments, and assembling and maintaining client charts.

**JOB RESPONSIBILITIES**:

- Schedule and book client, follow-up appointments and interdisciplinary appointments, adjusting arrangements in accordance with client and centre requirements and notifying clinicians and Clinic staff, ensuring that appropriate date, time, and location are provided to Clinic staff.
- Register and admit clients into an electronic medical record system, ensuring client demographics and appropriate information is complete and accurate, and follows up with appropriate clinicians or staff as necessary. Advises appropriate clinicians that the client/patient has arrived.
- Perform referral functions including duties such as checking to ensure that all information required is complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
- Manage and maintain medical supplies inventory by ordering, restocking and maintaining supplies room. Ensures quality control of specified medical equipment by performing duties such as checking glucometers.
- Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and client statistics. Follows up with appropriate team members as necessary.
- Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.

**JOB QUALIFICATIONS**:
Education and Experience:

- Grade 12, knowledge of medical terminology and two (2) years’ recent related experience in a health care or community setting including managing booking/registration processes and providing information on preliminary assessments for diverse populations facing complex social/economic challenges.
- Knowledge and experience with preliminary assessments used in the triaging process.
- An equivalent combination of education, training and experience may be considered.

Knowledge and Abilities:

- Ability to keyboard 45 w.p.m. Knowledge of medical terminology.
- Knowledge of social/economic issues impacting health outcomes, and related conditions including substance use and disorders.
- Knowledge of interprofessional health care, client-centred care and mental health issues and their impact on social functioning.
- Ability to communicate effectively verbally and in writing.
- Ability to deal with others effectively, work collaboratively and contribute to a safe, re

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