Maintenance Supervisor

2 months ago

Edmonton, Canada Convergint Technologies Ltd Full time

Convergint is currently recruiting for a Maintenance Supervisor to join our business in Fort McMurray. This position will have a rotating shift of 7/7, with local accommodations provided for the duration of your shift.

**Who You Are**

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Maintenance Supervisor.

**Who We Are**

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

**What you’ll do with “Our Training and Your Experience”**
- Execute and sustain the Infrastructure Service and Maintenance contract on-site through sustaining quality relationships with key clients and creating and sustaining quality relationships with the Convergint Team.
- Indirectly lead all trades falling under the Maintenance contract.
- Supervise Maintenance Lead roles to meet and exceed operational requirements and provide excellent service directly to the tenants of various client facilities.
- Support technical team Leads in their assigned scheduled and break-in duties, and work with the Leads on their training, proficiency, and execution.
- Continually re-assess present and future manpower requirements in conjunction with the team Leads, Convergint’s Regional Operations Manager, and the Business Development Team.
- Work closely with Business Development Team to identify business growth prospects and opportunities to utilize technology solutions to improve and manage building and facility assets.
- Perform assessments of critical facilities in Portfolios as agreed with Client Manager(s) and accountabilities.
- Assist Planners and Coordinators in developing sustainable operating/maintenance practices and procedures.
- Implement field management procedures/programs to improve the quality of service and enhance the office working environment.
- Develop and implement, working with customer and Operations Manager, a quality control and quality assurance program to ensure we continue to be our client’s best service provider.
- Assist Operations Manager with the recruiting, selection, and hiring activities of technical operations personnel, in accordance with standard practices.
- Present a professional image of Convergint Technologies when speaking to customers and colleagues (at all levels).
- Maintain harmonious relations with contractors, construction management firms, and other service.
- Work with the Operations Manager to conduct performance evaluations and salary planning including assisting in establishing goals: updating and monitoring progress on a regular basis.
- Provide counseling and guidance for your team to ensure that their goals and objectives are met.
- Keep current on company products, services, solutions and policies; disseminate appropriate information in a timely manner to appropriate department personnel.
- Responsible for instilling a safety-conscious culture within the team, and for ensuring Convergint colleague’s compliance with EH&S Program.
- Ensure all relevant and required safety training and safety certificates have been obtained (e.g. site-specific safety orientations/mobilization, CPR, First Aid, OSSA certifications, etc.) Coordinate with other colleagues and/or leaders in order to achieve full safety compliance.
- Executes all work in accordance with Provincial, local regulations, general best practices.
- Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
- Performs other duties and responsibilities as requested or required.

**What You’ll Need**:

- Excellent customer service skills and abilities.
- Strong working knowledge of all aspects of building operations and maintenance.
- Strong ability to organize, prioritize and complete multiple tasks with mínimal direction.
- Strong coaching, mentoring, and staff development skills. Actively seeks ways in which to act as a role model, guide, develop and mentor others within the team.
- Strong verbal, written and interpersonal communication skills.
- Strong ability to effectively identify and solve building related problems.
- Strong ability to read and understand building floor plans and design drawings.
- Advanced adaptability - Responds effectively to changes

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