Resident Building Manager

4 months ago

Vancouver, Canada Devon Properties Ltd. Full time

Reporting to the Property Manager, the **Resident Building Manager **is responsible for managing all aspects of the tenant experience including showings, rentals, administration, move in/out, suite inspections, repairs and maintenance, and tenant relations.

The Devon Homes Resident Building Manager is a service-oriented, self-starter with strong maintenance and repair skills, problem-solving skills, as well as a collaborative team-player who is able to build professional relationships within the organization and with our tenants. Duties include, but are not limited to, the following responsibilities.

**About the Role**:

- Live-in Building Manager position
- Rent benefit for live-in buildings
- Competitive market salary relative to the size of the building
- Work independently
- Multifaceted and varied job duties

**Responsibilities**
- Manage the tenant experience end-to-end for the assigned building(s) including overall building maintenance, repair, showings, move in/outs’, inspections, tenant relations, and administration/ all relevant tenant paper work.
- Enforce and ensure adherence to the BC Residential Tenancy Act.
- Prepare vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning.
- Promote tenant satisfaction through the timely resolution of complaints, ongoing communication, and by maintaining the property in a clean, safe, and orderly state of repair.
- Ensure that the appearance and physical aspects of the building(s) meet Devon standards and owner established standards through performing general repairs, cleaning and maintaining all common areas, maintaining grounds, and performing routine site and safety inspections, and communicating concerns and requests to the Property Manager.
- Coordinate work activities and services from vendors and other contractors as needed by researching and identifying needs, supervising contractors, and ensuring open communication between contractors, owners, and project team members.
- Attend to the collection and safe deposit of all rent monies and other receivables from the tenants.
- Complete various administrative tasks and performs other duties as assigned or as necessary.

**Qualifications**:

- Experience in building management/maintenance, hospitality, or seniors housing is an asset
- Solid general maintenance and repair capabilities
- Clean and professional appearance, presentable to the public at all time
- Knowledge of mechanical, electrical, plumbing and HVAC an asset
- Excellent customer service skills with the ability to listen to others, collaborate and resolve conflict
- Detail oriented with ability to work independently and prioritize workload
- Demonstrate a high level of integrity and professionalism
- Energetic, responsive team player with the ability to take initiative and work in a fast-paced environment
- Must have a valid driver’s license and access to a vehicle at all times during employment
- Completion of a criminal record check satisfactory to the employer
- Ability to work flexible hours

**Devon Properties Ltd**:
Established in 1981, Devon Properties Ltd. (“Devon”) is proud of our reputation as the premier property management and real estate services firm in Victoria, BC. At Devon, we combine industry expertise with a deep understanding of today’s residential and commercial property challenges, to provide our clients and residents a best-in-class service offering.

Devon’s reputation is built on well-maintained properties, detailed property management training, fair and consistent tenant management, and accurate, timely financial reporting. Through a refined strategy and process-driven approach, Devon drives operational consistency and performance through best practices, processes, toolkits, and performance metrics covering accounting and financial management, rental operations, property management, marketing, and legal and regulatory compliance.

At Devon, we know that being best-in-class means empowering our people to be the very best they can be - so they can make an impact that matters for clients, residents, colleagues and the community, and for their own careers. We’re always looking for energetic, driven people to add to our highly valued team-oriented culture, and are proud of our collaborative environment, encouraging camaraderie across departments.

Pay: $55,000.00-$59,000.00 per year

**Benefits**:

- Automobile allowance
- Housing allowance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you able to live-in the building you will be managing?

Licence/Certification:

- drivers license and access to a vehicle (required)

Work Location: In person

Expected start date: 2024-09-02

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