Operations Manager

2 weeks ago


Kingston, Canada Jr. Gaels Soccer Club Full time

**OVERALL ACCOUNTABILITY**

The Operations Manager reports directly to the Club’s Technical Director (TD) and is responsible for supporting all administrative aspects of KCSC's operations to ensure that programs and activities are efficient, effective, and meet the needs of club membership. This includes player and team registration, assessment of future program delivery models, marketing, communications to the Club's membership, revenue generation, and facilities management to support Technical Staff, maintain retention, and motivate volunteers. Effective administrative support and timely reporting to the Board of Directors and TD are important priorities. The Operations Manager works side by side with Technical Staff in reporting to the Board of Directors on the development and execution of strategies to meet critical priorities and long-term goals.

**OVERVIEW OF RESPONSIBILITIES**:

- Organize and manage all registration requirements (team registrations, league/tournament permits, synchronization of registrations, and the tracking and reporting for both indoor and outdoor seasons registrations).
- Work closely with Technical Staff to ensure club programs have appropriate facilities, equipment, and staffing available to ensure excellent delivery.
- Work with the Technical Director and Technical Staff to allocate fields for training and matches.
- Support and administer a procurement process within the club.
- Support the organization and implementation of the Club’s annual tournaments and community service events - in particular the Gaels Cup and House League tournaments through direction from the Technical Director.
- Support continuous improvement in all club processes to maximize operational efficiency and enhance the customer experience.
- Manage the updating and maintenance of the club /23website while also providing social media support (news, scores, standings, updates, current content).
- Assist the Board and Technical Staff in implementation of a strategic plan to establish critical priorities and objectives to guide the KCSC’s long term future.
- Attend all formal meetings, as required by the Board of Directors, Board sub-committees, marketing and other club/volunteer events including the KCSC Annual General Meeting.
- Represent the interests of the KCSC within the Southeast Ontario Soccer Association District and the broader soccer community.
- Work daytime office hours to provide administrative & customer support with flexibility to work evenings and weekends as required.

**QUALIFICATIONS**
- Experience with supervising volunteer staff.
- Experience with registration, tracking, and reporting systems.
- Experience in a leadership role.
- Experience in managing leagues.
- Experience managing schedules.
- Able to work independently and with an ability to operate as part of an integrated multi-functional management team.
- Customer service oriented.
- Strong use of various software programs including Microsoft Office, OSCAR, and SportsEngine, PowerUp
- Valid drivers’ licence
- A criminal record check with vulnerable sector search

Hours Required: Flexible scheduling, 35-37.5 hours/week

Salary commensurate with qualifications and experience. Salary Range $40K-$48K

Applications will be accepted until at 11:59 pm EST. We thank all applicants, but only those selected for an interview will be contacted. No phone calls please.

Pay: $40,000.00-$48,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-05-20
Expected start date: 2024-05-27


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