Banquet Captain

The Delta Kingston Waterfront is looking for a Banquet Captain to join our team This exciting role provides you the opportunity to assist and prepare for different events and parties for our guests.

Your overall responsibility is to assist in the delivery of all meeting and Food & Beverage functions held by the hotel in keeping with the standards as prescribed by management. The position is primarily concerned with the front of house activities.

**DUTIES & RESPONSIBILITIES**:

- Co-ordinate service of all Food & Beverage and Meeting functions
- Assist the Conference & Events Manager with scheduling of staff based on upcoming events. You will be the point of contact for scheduling needs/cancellation of shifts.
- Develop strong relationship through appropriate communication and professional interactions with clients and staff
- Coordinate the ordering of non-alcoholic beverages and linen needs for upcoming events
- Program lobby reader boards on a daily basis
- Ensure that each function is set-up according to hotel standards and client requests
- Preparing bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits
- Greeting clients on their arrival and orienting them with the facilities
- Assisting in the training of all Banquet Staff
- Ensure all Banquet rooms and storage areas are clean at all times and kept in proper condition according to company standards
- Promote teamwork, intercultural competency among team members, quality guest service through education, effective communication and coordination with other departments
- Supports and promotes a culture of equity, diversity, inclusion and indigeneity that respects and incorporates different perspectives in decision making
- Perform duties of a Porter/Server as required
- **The above areas of responsibility are not all inclusive and may be amended from time to time.**_

**JOB SPECIFICATIONS/QUALIFICATIONS**:

- Completion of secondary school diploma (Grade 12) plus additional post-secondary courses or licenses or a one year certificate in a related area, or equivalent.
- Minimum one year customer service experience, preferably in a Banquet setting
- Proven leadership skills
- Must have excellent customer service skills and sound decision making abilities
- Strong communication and organizational skills
- Must pay attention to detail and be a team player
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
- Must be flexible to work any shift

**PHYSICAL DEMANDS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform duties while standing and/ or walking for the majority of the shift.
- Ability to lift weights up to 65 lbs.
- Ability to stoop, bend, reach, and lift while performing duties.

**WORKING CONDITIONS**:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to a moderate noise level. Work is relatively safe but care must be taken to avoid slips, trips and falls.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 32 - 40 per week

**Salary**: $16.58 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location