Banquet Captain/banquet Staff

6 months ago


Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

**ABOUT US**:
At Delta Hotels by Marriott Kingston Waterfront, we strive to provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

***:
This is a dual role where you will be working as either a banquet captain or banquet staff throughout the week. Your overall responsibility is to assist in the delivery of all meeting and Food & Beverage functions held by the Hotels in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities.

**DUTIES & RESPONSIBILITIES**:
**As a Banquet Captain**:

- Co-ordinate service of all Food & Beverage and Meeting functions
- Assist the Senior Banquet Manager with scheduling of staff based on upcoming events. You will be the point of contact for scheduling needs/cancellation of shifts.
- Develop strong relationship through appropriate communication and professional interactions with clients and staff.
- Coordinate the ordering of non-alcoholic beverages and linen needs for upcoming events.
- Program lobby reader boards on a daily basis.
- Ensure that each function is set-up according to hotel standards and client requests.
- Preparing bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits
- Greeting clients on their arrival and orienting them with the facilities
- Assisting in the training of all Banquet Staff
- All other duties assigned by the Senior Banquet Manager and his/her designate.

**As a Banquet Staff**:

- Check daily Event Orders (EO’s) to make sure everything is done to guest specifications.
- Meet with clients to review needs outlined on Event Orders.
- Serving of food and drinks, such breakfast, coffee service, working lunches, afternoon coffee breaks etc as required in a professional manner.
- Refresh all rooms during lunch break.
- Keep an eye on all meetings in progress and check in during breaks to ensure all requirements are being met.
- Clean out rooms at end of function and re-set rooms for next function.
- Ensure all Banquet rooms and storage areas are clean at all times and kept in proper condition according to company standards.
- Provide a verbal briefing to next shift to ensure all work is up to date.
- Remove all garbage, bottles, food trays and recycling and take to appropriate disposal area
- Ensure Banquet check list and side jobs are completed on a daily basis.
- **The above areas of responsibility are not all inclusive and may be amended from time to time.**_

**QUALIFICATIONS**:

- Completion of a college diploma in related area or equivalent
- Minimum 1 year customer service experience
- Proven leadership skills - Strong communication and organizational skills
- Must pay attention to detail and be a team player
- Must be flexible to work any shift
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests

Pay: $16.55-$17.55 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person


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