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Billing Specialist
5 months ago
About us
One of Canada’s top SaaS growth companies having raised our $9.3m Series A As the industry's leading independent booking software, we have customers who run businesses in fascinating destinations all over the world. We have over 5,000 businesses using our platform and have processed over $8.1B in bookings to date, operating in 136 countries and 36 languages
About the Job
Please note the preferred location for this role is Victoria, BC, but we are open to hiring remotely within British Columbia.
Some tasks you’ll be taking on
Ensure customers are charged appropriately
Review and audit accounts
Ensure excellence in service with the ability to solve conflicts
Monitor and manage account subscriptions
Audit customer accounts as appropriate
Ensure billing notifications are sent out in a timely and accurate manner as per company standards
Monitor Recurring Billing Processes for accuracy and report any discrepancies to appropriate teams
Other related duties as assigned by Billing Manager
You are
Driven, self-motivated and possess excellent time management skills
Empathetic and quickly able to build rapport with others
Teamplayer as well as independently accountable
Excellent communication and people skills
Detail oriented
Ideally, you should have
Excellent communication skills (written and verbal)
2-3 years experience working in a Finance office setting
2-3 years experience in customer facing roles
2-3 years experience working with accounting software & technology
If you don’t meet all of our requirements exactly or have some gaps in your resume know that we would still love to hear from you Use your cover letter to tell us about your unique experience - we understand that talent comes from many places and that skills are transferable.
Life at Checkfront
At Checkfront, people empower others by providing opportunities for growth and learning, fostering teamwork, and encouraging ideas. We support the well-being of our employees and dedicate our overall efforts toward a positive employee experience.
We value psychological safety and transparency across all levels of the organization, and as a result, there is a tremendous sense of camaraderie and support felt throughout the company. Everyone is caring about their teammates and is passionate about their work.
We are committed to upholding the values of diversity, equity, and inclusion. In pursuit of this, we actively seek new members who will work respectfully and constructively with our team, propelling our company and the community forward.
There are also fun events throughout the year; skiing, cabin getaways, fireside chats, holiday parties, and more Do you prefer a flexible work location? That’s great Whether you are at home or in-office, we aim to provide an inclusive environment.
As a company, we are committed to upholding the values of diversity, inclusion, and equity. In pursuit of this, we actively seek new members who will work respectfully and constructively with our team, and challenge the status quo, propelling our company and the community forward.
Checkfront acknowledges and respects that we work, learn, and innovate on the unceded Coast Salish Territory of the Lekwungen & WSÁNEĆ nations.
You get
A company that values a work-life balance
Half Day Fridays
Vacation, personal days, health days, paid volunteer day
Extended health benefits and EAP program (benefits start on your first day at Checkfront)
Parental benefits
Professional development allowance
Mentorship program
