Dispatcher
3 weeks ago
**Responsibilities**:
- Scheduling and dispatching drivers, work crews, equipment, service vehicles, to deliver freight of services, to a wide range of customers and sites.
- Effectively analyzing needs and resources to optimize efficiency in a cost-effective manner
- Providing support in a fast-paced environment and assisting in completing operational and data entry tasks in a timely and accurate manner.
- Effectively communicating with other Apex branches to ensure equipment receiving and deliveries are properly executed
- Addressing and dealing with customer concerns, needs, and requirements
- Effectively communicating with employees to ensure operations are supported adequately and efficiently
- Building and creating delivery tickets, ensuring rebillable items are captured, and work orders are being executed
- Establishing long-term efficiency and success, and ensuring high levels of customer satisfaction by delivering on service agreements
- Completing necessary paperwork, including preparing and distributing of work schedules, scheduling and planning sheets, daily scheduling and planning report to Manager of Operations
**Key Attributes**:
- Must possess strong organizational, interpersonal and computer skills
- Ability to be customer focused, troubleshoot, and resolve conflicts in an inclusive, professional, and transparent manner
- Ability to communicate openly with a professional demeanor - excellent communication skills both verbally and written
- Attention to detail and ability to handle high volumes of quick turnaround information
- Ability to be an effective team player, work collaboratively, and foster a positive company culture
- Ability to exercise good judgement, be proactive and adaptable
- Industry experience and knowledge of the drilling process
- Have a willingness to be on call and work in the shop / field as required
**Job Type**: Permanent
**Salary**: $25.00-$35.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Red Deer County, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 3 years (preferred)
- Oilfield Rental: 3 years (preferred)
Work Location: In person
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