Host @ Good Co. Northwoods
1 day ago
**POSITION OVERVIEW**:
As a Host / Expediter, you are the face of our business and a key support in our food service, ensuring that the guest experience makes a first timer a regular. You will ensure all reservations and walk-ups are checked in, with appropriate contract tracing information gathered; maintain a clean and inviting space in and around the Host area as required, as well as wiping down and preparing tables as needed. You will help connect our Front and Back of House teams by expediting food orders as needed. As a highly visible member of our team, you embody and share our values: Be Real, Have Fun, Own It, and Grow With Us
**ESSENTIAL FUNCTIONS**:
- Maintains good communication with Servers, Kitchen and management, ensuring the customer experience exceeds expectations;
- Advises guests of wait times, and seating options
- Ensures a clean environment, including clearing and resetting tables as needed
- Expedites food orders from kitchen to support service team
- Seeks out opportunities to personalize the guest experience, within acceptable professional parameters
**REQUIRED SKILLS & EXPERIENCE**:
- Focussed on customer experience
- Highly collaborative
- Adaptable, able to prioritize and make decisions with agility
- Serving It Right certification
**PREFERRED SKILLS & EXPERIENCE**:
- Prior experience in a busy bar/restaurant service role
- Knowledge of products (food and beverage) relevant to our brand
**Job Types**: Part-time, Permanent, Casual
Part-time hours: 16-24 per week
**Salary**: $15.65 per hour
**Benefits**:
- Casual dress
- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
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