Medical Interpreter

2 weeks ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
The Medical Interpreter, Mandarin and Cantonese, facilitates verbal communication by conveying, as faithfully as possible, messages transmitted between Health Care Providers (HCP) and limited English-speaking patients/families (LEPs) who speak Chinese languages, with the focus on the transmittal of medical information for direct patient care. The Medical Interpreter will be involved in a variety of complex patient care situations and will work with patients, families, and inter-professional health care teams.

**Here’s What You’ll Get To Do**
- Abide by Code of Ethics as established by the National Standards Guide for Community Interpreting Services
- Explain the role of the interpreter by properly introducing themself
- Protect patient health information and confidentiality
- Refrain from imposing own values and opinions
- Maintain professional conduct at all time
- Refrain from mediating, advocating, giving advice or expressing opinions
- Refer patients/family members who have questions to the appropriate healthcare professional
- Provide interpretation in the following situations: pre-operative explanations, obtaining informed consent, post-operative discussions and instructions, discharge planning and specialized teaching (e.g., Diabetic, Transplant, Pharmacy and Dietetic teaching)
- Provide sight translation for direct patient care discharge summary, medication instructions, and post-operative care
- Provide over-the-phone interpretation related to direct patient care
- Follow the policies and procedures established by Interpreter Services and the Hospital
- Participate in monthly departmental team meetings when possible
- Support Hospital staff in how to work effectively with interpreters when necessary
- Raise awareness among SickKids staff of the need for interpretation services as a resource to LEPs
- Assist with the orientation and training of contracted interpreters to work within Interpreter Services guidelines
- Support coordination of Chinese appointments when needed

**Here’s What You’ll Need**
- Successful completion of a language proficiency test i.e. CILISAT, ILSAT
- Certification in medical terminology from a recognized college or education program
- Active membership with HCIIEN (Health Care Information, Interpretation & Education Network)
- Active membership with Critical Link (International Organization for Professional Interpreters & Translators)
- Proficiency and fluency in English, Mandarin, and Cantonese
- Experience providing interpretation services in a hospital setting is preferred
- Excellent organizational, communication, interpersonal, and collaboration skills
- Accreditation with Ontario Council on Community Interpreting (OCCI) preferred

**Education**

College diploma, bachelor's degree preferred

**Employment Type**

Full Time, Permanent

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

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