Business & Systems Consultant

2 weeks ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**What will you do?**
- Understand the big picture to define business capabilities and go forward roadmap.
- Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
- Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
- Create and/or provide comments into internal and external communications and user documentation.
- Review and provide comments on business and technical documentation.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.

**What do you need to succeed?**
- University degree in business or technology or equivalent experience.
- 5 to 10 years of progressive experience as a Business & Systems Analyst with both waterfall and agile methodologies.
- Demonstrate knowledge of business and/or technology platforms or ability to learn about technology and digital products.
- Experience in supporting customer facing operations is an asset.
- Experience working with client facing technologies/digital engagement platforms.
- Knowledge of Design Thinking principles.
- Knowledge of financial services industry is an asset.
- Knowledge of and experience with Payout products is strong asset.
- Experienced in transformational system work, moving from legacy system to modern system.
- Experience with data & integration modelling.

**What’s in it for you?**
- An environment of continuous learning and improvement.
- A friendly, collaborative, and inclusive culture in an interactive team environment.
- Being part of our journey in developing the next greatest digital experience.
- Working together, sharing common values, and encouraging growth & achievement.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
76,000/76 000 - 125,000/125 000

**Job Category**:
Business Analysis - Process

**Posting End Date**:
11/04/2024

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