Current jobs related to Bilingual Receptionist - Scarborough - Catholic Children's Aid Society of Toronto

**Career Opportunity - Bargaining Unit** **Category (23-053)**

**Career Opportunity - Bilingual Receptionist**

Administrative and Maintenance
One (1) Permanent Position

**Salary**: $45,512.52 - $52,338.26

The Catholic Children's Aid Society of Toronto is seeking an energetic and dependable individual to join our reception team. This is a **full-time, permanent vacancy** for a **Bilingual**

**Duties include**:

- Promptly answer incoming calls on the multiline phone system;
- Answer general inquiries and/or redirecting inquiries to the appropriate person, department or other agencies;
- Collect, process and distribute internal and external mail and faxes;
- Be knowledgeable/familiar with the service departments within the Agency;
- Request taxis or couriers when required;
- Create a welcoming atmosphere for guests, ensuring all guests have signed in and out, providing a guest pass as required, and directing guests to the appropriate meeting areas.
- Alert staff about any urgent/emergency calls and of any unusual situations in the reception area and access rooms;
- Participate in quality assurance and quality improvement projects and activities to ensure quality of own work;
- Oversee the inventory of car seats; including the recording of incoming and outgoing car seats, preparation of car seats to be cleaned by the Society’s third party service;
- Order and maintain inventory and office supplies;
- Receive merchandise and deliveries from suppliers and advising the appropriate staff person/department;
- Assist staff in reserving meeting rooms;
- Refer all media inquiries to the executive office;
- Work in a safe manner in accordance with the Society’s Health and Safety policies and procedures and all relevant legislation.
- Other duties as assigned.

**Qualifications Required**:

- Post secondary and/or combination of education and experience;
- Must be fluently bilingual in both French and English,
- Knowledge and experience working with diverse telephone system such as MicrosoftTeams, voice mail and reception skills to respond to callers and guests;
- Knowledge/awareness of basic administrative functions;
- Excellent verbal and written skills to communicate effectively with guests, especially if they conduct themselves in a challenging manner;
- Efficient computer skills such as the ability to use Microsoft Office, E-mail, Lotus Notes, CPIN, SharePoint, OneDrive;
- Knowledge of office equipment i.e. fax, photocopier, Pitney Bowes Mail Machine, alarm panel;
- Good organizational skills and time management skills;
- Be aware of tools and resources that assist the admin staff with understanding and knowing where staff are;
- Ability to handle stressful situations e.g. constantly fluctuating workload, contentious situations, strict deadlines;
- Ability to work effectively with professionals both within and outside the Society;
- Ability to use sound judgement to engage proper protocols and processes in challenging and emergency situations;
- Must be familiar with Health & Safety Guidelines and emergency procedures in order to be able to respond appropriately and to be able to function as a Fire Warden.
- Demonstrated understanding of Society's Health and Safety Policies and Procedures and relevant legislation.
- Personal integrity, responsibility and a commitment to integrating the values of the

CCAS Mission Statement and embedding anti-oppressive/anti-racist practice into all aspects of the work, the principles of equity, justice, and AODA into practice, service delivery and team relationships.

Please submit your cover letter and resume no later than closing date at
11:59PM.

**External Closing Date: Thursday, February 29, 2024**

**Salary**:$45,512.52 - $52,338.26

All communications will be held in strict and professional confidence.

As the Catholic Children’s Aid Society works under the auspice of the French Language

We thank all applicants for their submissions.

CCAS is committed to a selection process that values equity, diversity, and inclusion and also reflects the community serves.

Individuals who have knowledge and experience working with people from multiple cultural and racial backgrounds and equity deserving groups (e.g., Black, Indigenous, LGBTQ2s+, etc.) are strongly encouraged to apply.

**Anti-Oppression/Anti-Racism at CCAS**
CCAS is committed to having a workforce that is reflective of the diversity of the City of

**Accommodation at CCAS**
We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code.
Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-395-1500.
Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable