Bdc Appointment Coordinator
7 months ago
BDC Appointment Coordinator - Inbound
Business Development Centre
**Job Type**: Full-Time
Qualifications:
- Previous customer service experience
- Strong written and verbal communication skills
- Highly organized with an ability to learn new skills quickly
- Proficient in computer skills
- Highly motivated
- Adhering to all company policies and procedures
- Flexibility with work hours and ability to work the occasional Saturday
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.
**Benefits**:
- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness memberships
Come join Crown Auto Group, one of Canada's leading Automotive groups.
What you'll do:
- Answering online inquires and answering incoming calls
- Maintain accurate information and up-to-date data about manufacturers recommended maintenance services
- Keeping accurate and relevant customer information in our system
- Making appointment reminder phone calls, and making any necessary changes to the appointments if needed
- Ensuring that customers satisfaction with our service
CROWN AUTO GROUP is an equal opportunity employer We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace.
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