Tradeshow & Events Specialist

3 days ago

Vancouver, Canada Eminence Organic Skin Care Full time

Role Summary

As the Tradeshow & Events Specialist, you will be responsible for supporting, planning and coordinating Eminence’s participation at tradeshows and events. You will play a pivotal role in ensuring the efficient execution of Eminence’s tradeshow & event schedule. In this role, you may also represent Eminence at some events. Additionally, you will work with the Tradeshow & Events Manager to support scoping and prioritization of deliverables, coordinate project tasks, timelines, communications, and approval processes. You will report directly to the Tradeshow & Events Manager

**Responsibilities**:
Update and manage Tradeshow eCommerce website throughout events (note: these events can occur outside of regular working hours)
Compile data and summarize feedback to produce post-show debrief report
Coordinate the distribution of lead information, sales and order data to the Business Development Team and other stakeholders after each tradeshow and event
Partner cross-departmentally to coordinate pre-event and post-event Tradeshow related eBursts
Contribute to all event deliverables by coordinating travel, education, communications, scheduling, and staffing
Support in creating, updating, and distributing training documents and pre-show communications
Provide operational and scheduling support to events including, but not limited to, in-person and virtual tradeshows and networking events
Document event criteria and required deliverables for all events to support the Tradeshow & Events Team
Attend and/or support various in-person and/or virtual tradeshows or events throughout the year (note: these events often occur on weekends)
Assist the Tradeshow & Events Manager in partnering with cross-functional stakeholders to outline a critical path and project plan for each tradeshow and event

**Qualifications**:
Event management experience - minimum 1 year
Customer Service experience - minimum 2 years
Office administration experience - minimum 2 years
Sales Support or equivalent experience - minimum 1 year
Must be able to comfortably and occasionally lift over 35lbs
Project Management software experience, e.g. Asana, Trello, Excel, MS Project an asset
Shopify or e-Commerce platform experience - an asset
Customer Relationship Management (CRM) software experience - minimum 1 year preferred
Ability to travel throughout North America up to 25% of the year (must have appropriate documentation to travel freely in Canada and the United States)
Excellent verbal/written communication and interpersonal skills
Proficiency in one or more webinar hosting tools
Excellent time management, multi-tasking, attention to detail, and problem-solving skills

Total Rewards

Competitive salary, quarterly and annual bonuses based on individual and company goals
100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application

Please submit a resume with a cover letter.

Our Company

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 14 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

EminenceCareers

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