Maintenance Supervisor

3 months ago

Whistler, Canada Hilton Grand Vacations Full time

As a **Maintenance Supervisor** you would be responsible for:

- Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values.
- Assists in the development of strategic initiatives for the Maintenance department. Ensures that policies and guidance are in place to clearly define responsibilities, processes, delegations and decision-making powers for goal achievement. Maintains compliance with organization, business, and financial regulations.
- Conducts weekly walk-throughs of each resort to visually assess the physical structure(s) of the building. Determines the level of safety, efficient maintenance, and operation of all mechanical, electrical, HGVA systems and any other related equipment.
- Assigns routine maintenance tasks on public spaces, meeting rooms, guest rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion with all Maintenance Technicians of all repairs, replacement, and renovation projects to offices and employee work areas.
- Leads team members in completing their assigned functions scheduling outputs. Routinely inspects units and common areas to ensure they are following QA and safety standards. Monitors guest request and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellence in service. Ensures consistency in daily communication, and monitors activities with other departments to achieve optimal levels of revenue while maintaining a high level of guest satisfaction.
- Maintains an accurate inventory of operating supplies and ensures that proper purchasing procedures are followed to maintain an adequate supply. Ensures all assets of the department, equipment, supplies and storage are properly locked and secured.
- Executes human resource management practices that are executed by direct reports which include recruitment, performance management, and corrective action in partnership with the HR Business Partner. Develops onboarding schedule in partnership with Talent Development. Identifies and coordinates development plans for team members to ensure continued departmental growth and success.
- Maintains relationships, contracts, compliance, and interface issues with the operation’s business supporters and supplies to ensure business needs and financial responsibilities are handled in a timely manner.
- Monitors financial spending within the department as it relates to the established annual budget. Makes recommendations based on data to achieve financial sustainability and ensures effective reporting and forecasting of results in collaboration with the GM and Maintenance Manager.
- May be required to work afterhours or be ‘on call’ for emergency and maintenance issues.
- Perform other related activities as required.
- Acts as Maintenance Manager in his absence.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.

**Compensation**:
$63,882.00 per year.

Why do Team Members Like Working for us?
- Our Mission and Values
- A people-first culture
- Internal growth opportunities
- Being part of an industry leader in the hospitality field
- Benefits include extended health & dental and vision coverage
- Short term and long term disability benefits
- Employee Assistance Program that supports your physical and mental well-being
- Wellness allowance
- Group RRSP
- Recognition Program and Rewards
- Team Member and Family Travel Program providing reduced hotel room rates

**Qualifications**
- To fulfill this role successfully, you must possess the following minimum qualifications and experience:

- High School Diploma or equivalent.
- A minimum of three (3) years of experience in facilities, maintenance, or related field is required.
- A minimum of two (2) years of supervisory experience required.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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