Service Technician

7 months ago


Kitchener, Canada Strassburger Windows & Doors Full time

_**In 1949, Morgan Strassburger Senior started his own business with a pick-up truck and a simple ideacustomers expect quality workmanship and integrity at a fair price.**_
- **It has been over seventy years since Morgan Sr. set the standards for the family business and it has earned a sterling reputation with customers, suppliers, staff and Ontario’s outstanding dealer network.**_
- _

Strassburger Windows and Doors is looking for an experienced window and door service technician to join our growing and dynamic team. The service technician will be responsible for visiting customer locations to inspect, repair and adjust windows and doors. This is a full-time position (Monday to Friday with no weekends), and includes a competitive pay and benefits package, a business cell phone, and a company vehicle equipped with tools and a gas card.

In this role, you will be responsible for
- Providing on-site Vinyl / PVC window and door repairs and service.
- Completing hardware replacement, glazing, as well as window and door adjustments.
- Installing door slabs and patio door sashes.
- Identifying, requesting, and loading parts.
- Documenting and recording service work orders when completed.
- Accountability for the accuracy and quality of his / her work, combined with a strong attention to detail.
- Striving for 100% satisfaction from all customers.
- Demonstrating excellent time management including the ability to prioritize work.
- Maintaining a clean and respectful workplace.
- **The successful individual must have**:_
- A good understanding of window and door systems and the associated installation processes.
- A valid driver’s license with an excellent driving record. (Proof required)
- The ability to provide knowledgeable and helpful information to homeowners, contractors and dealers.
- The qualities of flexibility, dependability, and reliability
- A commitment to precision, accuracy, and organization in completing work tasks.
- A comfort level with working at heights (training provided)
- Demonstrated commitment to following company health & safety policies.
- Skills with a variety of hand and power tools.
- The ability to lift (assistance provided when required)
- Confidence to work independently.

Strassburger Windows & Doors will provide individual accommodation where needed, keeping in compliance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should you require accommodation during the recruitment process, please contact us to make your needs known.

We at Strassburger would like to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $27.00-$30.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kitchener, ON N2B 3X4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Window & Door manufacturing: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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