Coordinator of Case Management- Vne

7 months ago


Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

Are you a dynamic achiever searching for a fulfilling opportunity?

Join the vibrant team at WorkBC Vancouver Northeast as we seek a motivated Coordinator of Case Management. Our progressive team thrives in a supportive and collaborative environment, driven by a commitment to providing heartfelt and employment support services. Upholding principles of welcoming inclusivity, we prioritize creating a workplace where everyone feels respected and valued.

Seize this opportunity Your dedication will be instrumental in transforming and positively impacting the lives of our clients on their employment journeys.

**POSITION FUNCTION**:
As the **Coordinator**, you will play a key role in supporting the Manager in overseeing the development and delivery of our WorkBC Programs. With a focus on quality assurance and staff supervision, you will work closely with internal and external stakeholders, including community partners, agencies, and funders, to ensure the successful delivery of employment services to our clients and the achievement of our contractual outcomes. Your expertise in program coordination and partnership management will be essential in driving our success and helping us make a positive impact on the lives of those we serve.

**KEY RESPONSIBILITIES**:
Collaborate with the manager to develop and implement effective case management strategies, action plans, and procedures aligned with the WorkBC Program objectives.

Take the lead in fostering collaboration among employment counselors, encouraging active participation and support across various clients’ and centers’ initiatives to cultivate a culture of teamwork and shared responsibility.

Supervise a team of employment counselors to ensure the successful delivery of case management services.

Monitor progress against case management outcomes, emphasizing the achievement of quality standards.

Maintain a robust understanding of industry standards, best practices, and CARF standards in case management.

Review documentation to ensure compliance with quality standards and program requirements.

Actively participate in the evaluation of the case management program, developing and implementing assessments of case management components.

Provide recommendations for revisions to enhance the case management model and overall outcomes.

Work closely with the manager to hire, train, and evaluate employment counselors, focusing on enhancing the team's overall quality.

Ensure the team receives necessary support for their roles and responsibilities.

Provide constructive individual and team feedback and coaching to enhance performance, address challenges, and capitalize on strengths.

Ensure staff comprehension and adherence to case management policies and procedures, maintaining high standards in service delivery.

Provide coverage and support to clients as needed, ensuring their case management needs are met in a timely, efficient, and effective manner.

Handle complex client cases, ensuring effective case resolution and maintaining positive client relationships.

Collaborate with relevant stakeholders to address systemic issues and contribute to ongoing improvements in case management service delivery.

**QUALIFICATIONS**:
A post-secondary degree, certificate, or diploma in a relevant field (human resources management, career development, counselling, social work, psychology, adult educatio



  • Vancouver, Canada MOSAIC Full time

    **MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME and Matsqui nations where we are privileged to carry out our mission.** **WHY YOU SHOULD WORK WITH...


  • Vancouver, Canada Lower Mainland Society for Community Living Full time

    _**Residence Coordinator/Case Manager - Residential Program**_ The Case Manager is responsible for the overall functions of the residential program to ensure that excellent practice standards are met including administrative, training, employee relations, health and safety, service delivery, case management, professional and community liaison. **Education...


  • West Vancouver, Canada District of West Vancouver Full time

    Located on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the well-being of our...


  • Vancouver, Canada MOSAIC Full time

    **MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...


  • Vancouver, Canada University Canada West Full time

    **Employment Category**:Full-Time, Permanent ** Location**:Vancouver, BC (Hybrid) **Reports To**: Director, Student Affairs & Services **Primary Purpose**: The Manager of Student Conduct and Case Management is responsible for overseeing non-academic student misconduct processes and the coordination of complex student cases, including those involving mental...

  • Insurance Coordinator

    6 months ago


    Vancouver, Canada Financial Horizons Group Full time

    Do you see yourself as a strong communicator? Are you someone that loves to stay organized? Is going the extra mile for your clients something you take pride in? If ‘yes’ is the only answer that comes to mind, then you could be the next **Insurance Coordinator** to join the FH family! Curious, and want to know more? Keep reading to see if this position...


  • Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Senior Manager, the Case Manager Coordinator will supervise, provide direction and work closely with the catchments’ Case Management team. Support will include assisting Case Managers in reaching, service utilization goals and employment outcomes, while ensuring client best practices and funder policy is...

  • Case Administrator

    1 day ago


    Vancouver, Canada College of Physicians and Surgeons of British Columbia Full time

    **Job No**: **CPSBC485** *** **Location**: **Vancouver, BC** ***: ***: Reporting to the practice investigations manager and in accordance with College policies and procedures, the case administrator is responsible for managing investigative files associated with practice investigations authorized under section 33(4) of the _Health Professions Act_. This...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    We are seeking a highly skilled Registered Nurse to join our Home Health Case Management team at Vancouver Coastal Health. As a Clinical Case Manager, you will play a vital role in providing supportive case management skills to eligible clients.This is an exciting opportunity for a dedicated professional to work in a dynamic and patient-centered environment....

  • Case Manager

    3 weeks ago


    Vancouver, Canada YWCA Metro Vancouver Full time

    Job Description Under the general supervision of the WorkBC Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by referring them to WorkBC...

  • Case Manager

    4 weeks ago


    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the WorkBC Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by referring them to WorkBC...


  • Vancouver, Canada The Native Courtworker and Counselling Association of British Columbia Full time

    **Job title** - Case Management Support Worker - Lower Mainland_ **Reports to** - Regional Manager_ **Status** - Full Time - until March 31, 2025 with a possibility of extension_ **Salary** - As per BCGEU Salary Grid - $62,134.77_ **Our Organization** The Native Courtworker and Counselling Association of British Columbia (NCCABC) provides...

  • Case Manager

    3 months ago


    Vancouver, Canada YWCA Metro Vancouver Full time

    Job Description**What you’ll be doing**: - Maintain an organized and current client caseload, including managing follow up - Assess client needs and develop an individualized action plan to meet goals - Proficient and effective use of the Integrated Case Management system (ICM) Training provided for ICM and WorkBC model. - Administer Client Needs...

  • Case Manager

    3 months ago


    Vancouver, Canada YWCA Metro Vancouver Full time

    This YWCA position will be working as part of a multi-agency team within the Cloverdale WorkBC Catchment operated by MOSAIC to connect job seekers with progressive employment, training opportunities and holistic supports. The successful candidate will be working in delivering case management services for a range of clients in Cloverdale, representing the...


  • Vancouver, Canada YWCA Metro Vancouver Full time

    Job Description**What you’ll be doing**: - Supervise a team of case managers to ensure performance objectives are achieved with the ability to execute strategies to meet or exceed project deliverables - Work as part of a multi-faceted and multi-agency team to deliver a comprehensive employment program designed to meet the individual needs of all clients,...


  • Vancouver, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Disability Case Manager in Vancouver, BC.** In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...

  • Youth Case Manager

    6 months ago


    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Case Manager Coordinator and Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with youth job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by...

  • Social Worker 2

    4 weeks ago


    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Case Manager Social Worker RoleVancouver Coastal Health is seeking a skilled Social Worker to join our Home Health team at Three Bridges Community Health Centre in Vancouver, BC. In this Case Manager role, you will provide case management services and clinical social work to clients with complex health needs.Key Responsibilities:Provide case management...


  • Vancouver, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Disability Case Manager in Vancouver, BC**. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical...

  • Case Manager

    3 months ago


    Vancouver, Canada Learning Disabilities Society Full time

    **Organization Overview** LDS - Learn. Develop. Succeed. is a growing, innovative, research-based, educational nonprofit serving children, youth and adults with diagnosed or suspected learning differences such as dyslexia and dyscalculia and other brain-based differences like ADHD and ASD. LDS offers individualized, evidence-based, and technology-embracing...