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Grocery Representative

1 month ago

Langley, Canada The Organic Grocer Full time

Are you passionate about health and wellness? Do you take pride in providing an exceptional customer experience? Are you looking for a work environment that provides opportunity for growth and development? If you answered yes to any of the questions above, Aura Natural Market may be the perfect fit for your next role.

We at Aura Natural Market believe in the healing properties of nutrition and are enthusiastic about sharing this passion with our valued community. We are looking for a Grocery Representative to join us who is just as dedicated as we are in providing exceptional customer service and shares our passion.

6 - 8 hour shifts available, weekday/weekend.

Some of the responsibilities of the role are, but not limited to:

- Act as the first point of contact for customers, providing a warm welcome the moment they enter the store
- Educate and inform customers on discounts, store promotions, product features and after-sale services
- Handle customer inquiries and requests in a prompt, polite and efficient manner
- Operate cash register and bag groceries
- Control inventory, informing Supervisor in case of low inventory levels
- Discard all expired items inline with the store’s policy
- Efficiently stock, rotate and display product in a neat, organized and appealing manner
- Take all opportunities to cross-sell products, driving sales were appropriate
- Manage returns of merchandise, with Supervisor approval
- Coordinate with the Grocery Representative team to provide exceptional customer service, taking every opportunity to go above and beyond the customer’s expectations
- Stay up to date and knowledgeable on all new products and services offered
- Comply with Occupational Health and Safety, food safety, and other regulatory requirements and procedures
- Local deliveries as required

What we are looking for:

- Previous retail or customer-focused experience, grocery/produce experience would be deemend a major asset
- Exceptional relationship building skills
- A good listener who is driven to educate others
- Although not required, a valid Class 5 drivers license would be preferred

What we can offer you:

- Competitive compensation, commensurate on experience
- Opportunities for professional and personal growth
- A supportive and tight-knit work environment
- Continued education in natural nutrition and wellness
- Employee store discount

How to apply:
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 8-40 per week

**Salary**: From $16.75 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Day range:

- Weekends as needed

Shift:

- 8 hour shift

Ability to commute/relocate:

- Langley, BC V2Y 5K1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- grocery: 1 year (preferred)

Licence/Certification:

- Class 5 Licence (preferred)

Work Location: In person