Service Adviser
2 months ago
Work Term: Seasonal
- Work Language: Bilingual
- Hours: 25 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
- **Work setting**:
- Urban area
- Tourism
- Internet/Web services company
- Automobile repair services
- Bank or caisse populaire
- Construction company
- Federal government or agency
- Financial management/services
- Hospital
- Real estate company
- Veterinary clinic
- Religious organization
- Pharmacy or drugstore
- School or educational institution/establishment
- Arts and culture
- Agriculture
- Restaurant
- Public school
- ** Tasks**:
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Prepare sports, literary, performance or other contracts
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- ** Supervision**:
- 5-10 people
- ** Computer and technology knowledge**:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Electronic mail
- WordPress
- ** Type of experience**:
- Call centre
- ** Area of work experience**:
- Marketing
- ** Specialization or experience**:
- Employee engagement
- ** Area of specialization**:
- Communications
- ** Transportation/travel information**:
- Own transportation
- Valid driver's licence
- ** Work conditions and physical capabilities**:
- Attention to detail
- Work under pressure
- Physically demanding
- Standing for extended periods
- ** Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- ** Screening questions**:
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
- ** Other benefits**:
- Free parking available
- Parking available
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