Lead Analyst Identity Access Management
7 months ago
**Position Summary**
The Lead IAM Analyst Operations is expected to conduct the following activities:
- Lead and manage a team responsible for the operation of IAM system (Identity IIQ)
- Oversee the design, implementation, and provisioning and deprovisioning processes, ensuring efficient and secure user lifecycle management.
- Collaborate with cross functional teams to define and enforce control policies, roles, and responsibilities within the IAM system.
- Utilize PowerShell scripting for automation and customization of IAM processes and task.
- Leverage your strong knowledge of Active directory to manage user accounts, groups, and permissions.
- Monitor and analyze performance, identifying areas for improvement and implementing necessary enhancements.
- Trouble shoot and resolve complex issues related to user access, permissions, and authentication with the IAM system, PowerShell scripts, active directory, and MS Exchange/Office 365
**Requirements**:
**Required**
- Bachelor’s degree in computer science, Business Information Systems, Business, Mathematics & Statistics, Engineering or relevant discipline, or a comparable combination of education and work experience
- Experience in implementing and managing Identity Access management solutions. Including one year in a lead role.
- Must be able to perform as a hands-on technical lead performing IAM functions and maintaining systems.
- Proficiency in IAM/IGA tool SailPoint Identity IIQ
- Experience with Service Now, understanding of SLAs and the importance of meeting SLAs.
- Ability to provide 24/7 on call support as SME.
- Experience with documentation of IGA policies and procedures
- Knowledge of Azure AD/Active Directory, SSO and MFA and PAM
- In-depth experience with Python, Scripting, MS Excel, Visio and PowerPoint
- Good people skills, and the ability to communicate effectively verbally and written with end users at all levels of the organization.
- Good understanding of software development lifecycle and standard industry practices relating to requirements gathering, design, development, testing, deployment, and post-deployment activities
- Initiative-taking, self-directed, and attentive to detail and quality
- Strong analytical and critical thinking skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Languages required: English.
- Languages nice-to-have: French, Spanish and/or Portuguese. Strong understanding of business process design, security protocols, access controls, and risk management, including risk analysis, mitigation, and monitoring
**Preferred**
- Working direct familiarity with HCM, Oracle Financial, Delinea, Service Now, Power BI etc.
- Strong technical and business acumen, understanding of regulatory and industry frameworks (ISO, NIST etc.)
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