Administrative Support Iii
3 weeks ago
**Your Opportunity**:
This Administrative Support III position is responsible for daily reception for addiction and mental health programs situated at the 108 St building. This position involves working closely with and providing administrative support to the interdisciplinary team (Mental Health Therapists, Addiction Counselors, Clinic Nurses, Psychiatrists, and support staff) and is the initial point of contact for clients. The Admin III is responsible for processing high volumes of public and staff inquiries, both in-person and via telephone, and plays a key role on the team in terms of client and family engagement. This position requires knowledge, skill, and judgement in providing administrative services to clients and family members impacted by an addiction or mental health concern. The position requires strict adherence and sensitivity to confidentiality. The working environment is busy with many overlapping needs and demands throughout the day requiring flexibility, creativity, collaboration and the ability to multi-task effectively. Developing and supporting administrative relationships with AHS staff, partners and other multi-agency professionals is essential. Other duties as assigned may include payroll, data collection, scheduling appointments, and other related tasks. This role involves extended periods of sitting with repetitive hand movements, keyboarding, and telephone handling with the ability to work in a busy, noisy work environment. On occasion, the Administrative Support III - Adult Community Services may be required to support other Adult Community Services (virtually or at an assigned location).
**Description**:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Adult Community Services
- Primary Location: Edmonton Mental Health Clinic
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 27-NOV-2023
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 07-DEC-2023
- Temporary End Date: 29-NOV-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
**Required Qualifications**:
Completion of Grade 12 or equivalent.
**Additional Required Qualifications**:
**Preferred Qualifications**:
Two years recent related secretarial experience, including customer service and conflict resolution experience would be an asset. Previous experience working in the area of addiction and mental health is preferred. Completion of post-secondary education (e.g., course(s) in business administration, medical office assistant) or other related fields would be an asset. Experience operating multi-line switchboard would be an asset.
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