Account Manager

6 months ago

Vermilion, Canada Thermo Fisher Scientific Full time

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe, or helping find cures for cancer.

**Location Specific Information**:
The applicant will be remotely located form a home office in Alberta. Residency is Calgary, Red Deer or Edmonton required. No relocation assistance provided.

**Discover Impactful Work**:
An Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. As the Alberta Account Manager, you are responsible for identifying and pursuing new business opportunities, handling and developing key accounts, and promoting the CMD product portfolio to customers across a variety of industries. An effective AM will develop and maintain long-lasting customer relationships while working collaboratively and efficiently to yield an outstanding customer experience. The AM is the primary point of contact, provides sales expertise, and helps drive all commercial activities forward, be it in person or remotely.

A Day in the Life:
Selling Agility
- Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
- Develop and implement creative strategies to increase the share of wallet within existing & competitive accounts by crafting the appropriate solution while demonstrating CMD’s value proposition.
- Ability to develop positive relationships with different decision-makers in an account.
- Responsible for all elements of the sales cycle: prospecting, qualification, providing quotations, responding to tenders, negotiating contracts, closing orders, and post-sales relationships.
- Use data to create sales strategies to achieve revenue targets and enhance market penetration. Collaborate with cross-functional teams to align sales strategies with overall business objectives.

Drives Growth
- Expand on current account penetration and share of wallet. Grow organically, broader, and deeper with all product lines. Leverage cross-selling motives and activities.
- Leads direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains a robust pipeline of opportunities to ensure year-over-year success.
- Uses internal sales tools to efficiently handle leads, prospects, existing accounts, activities, and sales funnel in an accurate and timely manner.
- Maintains awareness of competitors and industry activities.

Leadership
- Coordinates technical business presentations, and when required, attends trade shows, user meetings, and other customer events, while ensuring a positive representation of Thermo Fisher Scientific at all times.
- Exchange account information and sales leads within and across the Thermo Fisher Scientific commercial divisions.
- Proven ability to collaborate, influence, and lead change in a matrix environment.

**Keys to Success**

**Education**:

- Bachelor’s degree in the sciences, Master’s degree preferred

**Experience**:

- 3+ years of successful sales experience in the analytical instrument market
- Ideally 2+ years of hands-on instrument knowledge (IC, LC, GC, MS or ICP)

**Knowledge, Skills and Abilities**:

- Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s Chromatography, Elemental & Mass Spectrometry product portfolios.
- Strong market knowledge and professional network.
- Excellent collaboration, analytical, problem solving and negotiation skills.
- Highly motivated, strong communicator, concise and accurate presentation skills.
- Ability to work cross-functionally in a matrix environment.
- Computer proficiency in MS Office, and CRM tools are essential.
- Ability to travel to customer locations up to 50% including overnight travel.
- Territory covers all of Alberta, some travel outside of Alberta may be required.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

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