Supervisor, Operations
1 month ago
**Position Number**: 50001646 /
**Department**: Institute for Cooperative Education
**Campus**: Sir George Williams (Downtown)
**Salary**: $72,833.00 - $84,454.00 per annum
**Union/Association/HR Policy**: HR POLICIES
**Posting deadline**: February 2, 2023
Recognized as Canada’s top university under the age of 50, and one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.
Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.
As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.
**NOTE**:
- This posting represents a full-time contract position for the duration of two years._
**SCOPE**
Reporting to the Manager, Cooperative Education, the incumbent supervises the administrative and operations team and oversees the daily operations and processes of the unit. They are responsible for maintaining quality processes & training, excellent customer service, and operational efficiency. The Supervisor plays a key collaborative role with the other units and teams within and external to the Institute, including Program Coordinators and the Student Learning and Professional Development team, and provides important information to management to aid decision-making. They provide strategic, administrative and project leadership to the Institute for Co-operative Education management, professional and support staff. The incumbent manages the planning, design, implementation, promotion and administration of programming and service delivery within the Institute in line with the broader goals of the Institute and ensures high quality client service and administration.
**PRIMARY RESPONSIBILITIES**
- Manage, and ensure successful completion of work amongst operations and administrative staff. Provide day-to-day guidance, support, and delegate work amongst team members.
- Manage and ensure accurate and timely delivery of all operational & administrative process; including posting internships, interview scheduling, internship offers, admission to the Institute, withdrawals, Institute course registration, student letters of support, graduation processes, grade entry, change of sequences, data entry, office coordination, new program development.
- Oversee financial and human resource administration and the management of physical facilities.
- Cultivate deep understanding of Institute procedures and policies; act as the key resource to advise and support all stakeholders (including staff, Concordia departments, students, employers) on all matters related to operations and administrative responsibilities.
- Collaborate with IITS and UCS to ensure stakeholders (Institute staff, as well as students and employers as necessary) are adequately trained on all Institute policies and procedures.
- Maintain all Institute technical systems (e.g. the Compass database, CCMS, MS 365, etc.); act as the key contact with IITS, external vendors, operational partners, and all other technical collaborators.
- Participate in decision-making process on exceptional student and employer cases & issues, supporting the administrative and operations staff as well as other members of the Institute staff.
- Lead regular process reviews to optimize, increase efficiency, improve service delivery to students & employers, and increase time for value-added activities across the Institute’s staff.
- Participate in matters regarding policy & procedures changes, funding programs, programs of study at the Institute, etc.
- Maintain positive working relationships with relevant units; including Registrar, Admissions, Enrollment, ISO, etc.
- Participate and leads various Institute projects, initiatives, and tasks in support of the unit’s operational and strategic goals.
**REQUIREMENTS**
- Bachelor’s degree in Management, Operations or in a field of study and two to four years of experience of which at least two years of relevant experience in progressive management. At least one year of experience in a supervisory role.
- Experience in managing day-to-day administrative and operational duties and influencing staff members outside of direct reporting relationships.
- Knowledge of university environment, culture, processes, academic regulations is an asset.
- Experience with internship management, co-operative education and/or work-integrated learning is an asset.
- Attention to detail and a keen ability to quickly understand, synthesize, and operationalize situations and requests from a variety of sources
- Experience holding many responsibilities and tasks at the same time; prioritizing actions while maintaining a global view o
-
Operations Supervisor
2 months ago
Montréal, Canada Brinks Full timeAbout the job We have an exciting opportunity for an Operations Supervisor. The Operations Supervisor will operate out of our Montréal facility and report directly to the Assistant Branch Manager. The Operations Supervisor will be responsible for the overall outside and vault operations at the Montréal branch and will focus on team leadership and process...
-
Operations Supervisor
6 days ago
Montréal, Canada MS International, Inc. Full time**Summary**: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload. **Work Hours**: Monday - Friday 8am-5pm,...
-
Operations Supervisor
2 months ago
Montréal, Canada Nationex Full timeDo you like to work in a team and go above and beyond? Come and work in our Montreal sorting center! Join our dynamic team and let your leadership shine at the heart of an exciting professional adventure! Nationex is looking for a competent and experienced Operations Supervisor for his Operations Supervisor position. **The benefits of working at...
-
Supervisor - Operations
2 weeks ago
montréal, Canada Le Groupe Océan inc. Full timeSUPERVISORYOU WISH TO JOIN A LARGE-SCALE COMPANY IN WHICH YOUR CONTRIBUTION WILL BE RECOGNIZED? READ ON, THIS OFFER IS PERFECT FOR YOU!We are actively seeking a supervisor to plan, coordinate and supervise the work of our operations teams. He will ensure the quality and efficiency of the work carrie
-
Supervisor, Operations
1 week ago
Montréal, Canada Rose LifeScience Inc Full time**We’re looking for great people.** Specifically, we’re looking for _you_ to reimagine cannabis with _us_. We love where we work, we believe in each other, and we learn new things every day. We’ve been doing it since 2016 and have now become Québec’s most innovative cannabis company by leading our industry, developing game-changing products and...
-
Supervisor, Airports Operations Control
3 days ago
Montréal, Canada Air Transat Full timeCompany Description The Supervisor, Airport Operations Control, is responsible for supervising the PSS and DCC teams, guiding them in all aspects of their work. They support all Air Transat operations involving the various airport stakeholders in passenger services, departure control and various communications. The Supervisor is also the point of contact...
-
Operations Supervisor
2 weeks ago
Montréal, Canada MSI Full timeSummary: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.Work Hours: Monday – Friday 8am-5pm, and...
-
Operations Supervisor
7 days ago
Montréal, Canada MSI Full timeSummary: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.Work Hours: Monday – Friday 8am-5pm, and...
-
Operations Supervisor
2 days ago
Montréal, Canada ELRORO. INC Full timeELRORO Inc is an established provider of time-critical packages and freight shipping solutions that has been operating in more than 40 countries across Europe and north America for over 30 years. Job Title: Operations Supervisor **Responsibilities**: - Develop and implement operational procedures and policies to improve efficiency - Monitor and analyze...
-
Train Operations Supervisor
2 months ago
Montréal, Canada ALSTOM Full timeReq ID:404846 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Jo Join us as Operation supervisor, and you’ll be...
-
Supervisor, Weekend Operations
5 days ago
Montréal, Canada Canada Post - Postes Canada Full timeJob Requisition Id: 180988 Business Function: Delivery Operations Primary City: Montréal Other Location(s):Montréal Province: Quebec Employment Type: Part-Time Employment Status: Temporary Language Requirement: Bilingual Imperative (-BB) Employee Class and Level: OP 01 Working Hours: Job Closing Date (MM/DD/YYYY): 05/26/2024 Reporting to the...
-
Supervisor, Weekend Operations
2 months ago
Montréal, Canada Canada Post - Postes Canada Full timeJob Requisition Id: 169971 Business Function: Delivery Operations Primary City: Montréal Other Location(s):Montréal Province: Quebec Employment Type: Part-Time Employment Status: Temporary Language Requirement: Bilingual Imperative (-BB) Employee Class and Level: OP 01 Working Hours: 40 Job Closing Date (MM/DD/YYYY): 06/17/2023 Reporting to the...
-
Operations Supervisor, RoyalMount
2 weeks ago
montréal, Canada Versace Full timeOPERATIONS SUPERVISOR WHO YOU ARE: Our Operations Supervisors at Versace are self-motivated, organized and stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As an Operations Supervisor, you are a flexible team player with the ability to multitask and thrive in a dynamic store environment. WHAT...
-
Operations Supervisor, RoyalMount
2 weeks ago
Montréal, Canada Versace Full timeOPERATIONS SUPERVISOR WHO YOU ARE: Our Operations Supervisors at Versace are self-motivated, organized and stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As an Operations Supervisor, you are a flexible team player with the ability to multitask and thrive in a dynamic store environment. WHAT...
-
Operations Supervisor, RoyalMount
2 weeks ago
montréal, Canada Versace Full timeOPERATIONS SUPERVISOR WHO YOU ARE: Our Operations Supervisors at Versace are self-motivated, organized and stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As an Operations Supervisor, you are a flexible team player with the ability to multitask and thrive in a dynamic store environment. WHAT...
-
Operations Supervisor, RoyalMount
7 days ago
Montréal, Canada Versace Full timeOPERATIONS SUPERVISOR WHO YOU ARE: Our Operations Supervisors at Versace are self-motivated, organized and stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As an Operations Supervisor, you are a flexible team player with the ability to multitask and thrive in a dynamic store environment. WHAT...
-
Operations Supervisor, RoyalMount
1 week ago
montréal, Canada Versace Full timeOPERATIONS SUPERVISOR WHO YOU ARE: Our Operations Supervisors at Versace are self-motivated, organized and stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As an Operations Supervisor, you are a flexible team player with the ability to multitask and thrive in a dynamic store environment. WHAT...
-
Supervisor Logistic Operation
2 weeks ago
Montréal, Canada Velan Inc. Full time**Location(s)**: Montreal, QC (Canada) At Velan, we stand out for the values that drive us, our leadership, and the passion that all members have in achieving results. With our head office in Montreal and 12 manufacturing sites worldwide, we manufacture and market ranges of complex and innovative valves for different sectors of activity. We thus help our...
-
Operations Supervisor
2 weeks ago
Montréal, QC, Canada MSI Full timeSummary: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.Work Hours: Monday – Friday 8am-5pm, and...
-
Operations Supervisor
2 weeks ago
Montréal, QC, Canada MSI Full timeSummary: The Operations Supervisor is responsible for the direct management of the shift supervisors, and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.Work Hours: Monday – Friday 8am-5pm, and...
