Customer Business Manager, Sobeys Qc and Drug

4 months ago

Canada FERRERO Full time

**Job Location: Montreal, Quebec**:
This position is remote, but preference is for the role to be based in Greater Montreal, as you will be working closely with the customer at their Montreal head offices.

**Company Description**:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

**About the Role**:
We are looking for a Customer Business Manager to join the Ferrero Canada team. In this role, you will lead all facets of business planning and management for Sobeys QC and key drug accounts that includes IGA Quebec, Uniprix, Familiprix and McKesson. You will make an impact by working with existing company strategies and policies with an opportunity to develop new strategies to optimize Ferrero Canada distribution, display and promotion across your assigned customers. We are looking for someone with an entrepreneurial spirit, looking to build successful programs to drive Ferrero sales, market share and profitability. The Customer Business Manager will also drive the development of annual strategic customer plans to deliver superior results against net sales and sales fundamentals objectives.

**Key Responsibilities**:

- Employ the tools and practices of: Fact Based Selling, Category Management, ROI analysis to fuel profitable top and bottom-line growth
- Identify opportunities, gaps and risks and translating these into recommendations to drive volume and profit
- Execute strategies to maximize profitable trade promotional activity (Flyer ads, Display, Customer specific promotional activities)
- Establish and propose volume expectations for prescribed period; develop and propose budget to achieve business results
- Manage weekly/monthly forecasting, trade & deductions
- Develop superior customer contacts across your customers and levels of management
- Collaborate with other Ferrero head office departments to ensure high level of integration within the sales organization
- Supply Chain, Trade Marketing, Shopper Marketing, Category Management, Customer Service and the Ferrero Field Sales team
- Develop and communicate sales initiatives to Field Sales team to achieve optimal execution at store level
- Identify and communicate competitive activity / strategies and counter these with effective deployment of the tactics listed above

**Who we are looking for**:

- Bachelor’s Degree is required, ideally in business or related field
- At least 4 years of experience in a Sales role within the CPG industry serving National customers and/or customers in the Quebec marketplace
- Strong financial acumen: understanding of P&L and revenue growth to optimize customer strategies and management of trade funding
- Superior business analytical skills: use of data to drive product and pricing strategies and their impact to production forecasts
- Show a passion for moving the business forward and building and influencing both internal and external stakeholders
- Advanced skills in building and maintaining sales plans, budgets and fiscal management
- Passion for winning and delivering beyond expectations
- Advanced French and English proficiency is required
- Experience with Sobeys Quebec, IGA Quebec, Uniprix, Familiprix and McKesson is a plus

**Diversity Statement**:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero North America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

**How to be successful in the role and at Ferrero**:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

**Accommodation**:
Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, pl

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