Clinical Access Coordinator

2 weeks ago

Penetanguishene, Canada Waypoint Centre for Mental Health Care Full time

POSITION TITLE

Clinical Access Coordinator

SHIFT TYPE

Rotating days, afternoons and evenings

DEPT/PROGRAM

Patient/Client Flow

JOB CLASS

Registered Nurse or Social Worker

EMPLOYMENT TYPE

Temporary Full-Time up to 18 months

RATE OF PAY

RN: $44.69-$55.94 per hour
- Social Worker: $43.86-$54.96 per hour

WORK SCHEDULE

37.50 hours weekly as per schedule

EMPLOYEE GROUP

OPSEU

POSTING TYPE

Open

POSTING DATE

December 9th, 2024

HYBRID ELIGIBLE

Yes

NUMBER

1

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager, Patient/Client Flow is currently seeking a Clinical Access Coordinator. The purpose of the position is to provide mental health intake, triage, coordination and crisis intervention skills to all incoming requests for service to Waypoint (inpatient and outpatient, and to work toward a seamless approach to care by promoting efficiency and effectiveness in system navigation and the referral process.

**Please Note**: This position offers a hybrid work environment consisting of in-office and remote work. Office location is 500 Church St in Penetanguishene, ON.

Seeking housing or accommodation? Ask about our Housing for Healthcare Program

**KEY ACCOUNTABILITIES**:

- Work collaboratively with Central Intake team to perform a triage function for all incoming referrals, screening and assessing, determine level of urgency; assist referral sources to navigate Mental Health and Addiction services where appropriate
- Ensure client needs are met, manage wait list, maintain communication with referral source
- Provide planning, implementing and evaluation of crisis management strategies
- Implement, coordinate treatment plans and activities, make recommendations regarding alternative treatment, act as resource to other community support team members** REQUIREMENTS/QUALIFICATIONS**:

- License/registrations with College of Nurses of Ontario in good standing - BScN preferredor
- Licence/registrations with Ontario College of Social Workers and Social Services Workers as an RSW (Registered Social Worker) - MSW preferred
- Three to five years’ experience in a mental health hospital/health care environment preferred
- Current knowledge of and experience with triage and crisis management strategies preferred
- Current knowledge of and experience with complex mental health, addictions, dementia or neurological disorders preferred
- Proven success with supportive counselling techniques, evaluation and modification of client goals and activities
- Proven success with life skills and health teaching techniques
- Preference for applicants with previous experience in a related role
- Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
- Demonstrated leadership, conflict resolution, interpersonal and organizational skills
- Proven written and verbal communication skills
- Proven ability to adapt readily to change
- Models and promotes core ethical practice, Waypoint Values (Caring, Respect, Accountability, Innovation), and reflects an optimistic and positive attitude
- Preference for proficiency in French/English language skills

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