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Public Area Attendant

4 months ago

Aurora, Canada SuperiorMasterBuilt Hotels Ltd Full time

MasterBUILT® Hotels develops, builds, manages, and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Platinum winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.

Microtel Inn & Suites by Wyndham is an all-new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 16 of the past 17 years - an unprecedented achievement in any industry - and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).

Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.

**NEW OPPORTUNITY**:
**Public Area Attendant**

**Microtel Inn & Suites Aurora, ON**

Reporting to the Housekeeping Supervisor or their designate, the Public Area Attendant will be responsible for the professional cleaning of common areas within the hotel to achieve the standard of productivity and presentation required by hotel and company policy.

This full-time position requires the ability to be flexible with hours of work, as shifts will include early mornings, late evenings, and weekends.

**RESPONSIBILITIES**:

- Greet, interact with and ensure excellent stays for guests
- Clean common and storage areas as well as corridors as allocated, achieving standards of cleanliness and presentation, including dusting, vacuuming, carpet shampooing, sweeping, and mopping.
- Restock carts and storage areas for proper inventory/operational levels
- Report and log any lost and found items
- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions
- Use and clean equipment with care reporting any defective equipment
- Carry out deep cleaning duties as needed
- Report all maintenance issues as per hotel policy and procedure
- Contribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys
- Special attention paid to dusting all furniture within common areas, including lamps and shades, window sills, pictures, mirrors and frames, televisions, door frames, closets and shelves
- Ensure proper waste disposal
- Ensure cleaning equipment and tools are returned to closet any time when not in use, including prior to breaks and at the end of the shift
- Carry out any other assignments requested by management

**QUALIFICATIONS**:
**Experience Required**
- 1-2 years of experience working in a similar role, previous hotel experience considered an asset

**Mission Critical Competencies**
- Strong attention to detail, quality workmanship
- Ability to demonstrate being a team player
- Excellent communication and interpersonal skills
- A fun, positive attitude with a sense of humour

**Desired Education**
- A High School Diploma or GED required

**WORKING CONDITIONS**:

- Must be flexible to work various shifts including early mornings, late evenings, and weekends
- Ability to lift and carry objects up to 30 lbs.
- Fun work environment, committed to realizing all our Core Pillars

**MASTERBUILT OFFERS**:

- A compensation package that provides incentives and rewards performance
- A flexible benefits package that supports various personal/family situations and work environments
- A rewarding corporate culture that fosters a positive team and family spirit
- A cooperative management team that is strategic and forward thinking
- A fast paced environment with opportunities for advancement

**TO APPLY**: