Banquet Server

**Who we are**:
When you join the Sheraton family, you become a member of its global community. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community.

We provide a meaningful environment to associates enabling them to thrive both professionally and personally with industry-leading benefits, discounted stays at Marriott properties worldwide, extended medical and dental benefits as well as career development and training opportunities.

**Position Purpose**:
To serve food and beverage to our guests in Banquets, providing a guest experience that is consistent with Sheraton Toronto Airport standards.

**Key Responsibilities**:

- To serve all guests and respond to any inquiries according to Sheraton Toronto Airport Banquet standards.
- To set and clear all tables and buffets according to menu requirements.
- To set-up and serve and clear all coffee breaks
- To review Banquet Event Orders (BEO’s) prior to the start of the function.
- To replenish and maintain buffets when required.
- To be familiar with all banquet food and beverage offerings.
- To provide service to our guests in an efficient, friendly and professional manner.
- To communicate all additional Event-Planner requests to the Assistant Banquet Manager.
- To promote the use of all Hotel facilities and special promotions.
- To handle guest concerns, compliments and suggestions in a professional informed manner.
- To adhere to local liquor and health, safety and fire procedures and laws.
- To make recommendations for improvement to either product or service in Banquets.
- To respond to guest concerns and solicit guest feedback.
- To participate in the daily pre and post-shift meetings.
- At least one year serving experience in food & beverage
- Smart Serve Certification required
- Knowledge of Squirrel preferred
- Previous experience in banquet service preferred
- Must be able to lift 30 lbs.
- Must be able to work Saturdays and Sundays, and at least one day on weekdays

**Job Types**: Part-time, Permanent

**Salary**: $16.80-$17.30 per hour

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person