Veterinary Assistant/receptionist

2 weeks ago


Dartmouth, Canada Acres Animal Hospital Full time

Acres Animal Hospital is an independently owned and operated small animal veterinary hospital. We are looking for a full time or part time veterinary assistant-receptionist to join our team. The successful applicant will be a friendly individual who can work both independently and in a team to provide individualized veterinary medical care to our patients, and excellent customer service to our clients.. As both conventional medicine and alternative medicine are offered to our patients, the successful applicant should be ready to learn something new

Duties include but are not limited to:

- answer telephone and reply to messages
- schedule appointments
- maintain a clean and welcoming reception area
- greet clients as they enter in a friendly and welcoming manner
- collect detailed patient history and other information
- assist the veterinarian in providing veterinary medical care to patients
- restraint of patients (dogs and cats) for examination and care
- assist in the preparation of medications for treatment of patients
- maintain detailed and accurate medical records and logs
- clean and disinfect exam rooms, treatment areas, and kennels
- clean and maintain instruments and equipment
- communicate with pet owners; help educate them on their pet's care
- invoicing and taking payments
- pet food sales

**Qualifications**:

- high school diploma and successful completion of college veterinary assistant program or relevant university degree
- animal handling ability with dogs and cats to restrain for procedures
- math skills to perform patient care calculations and for cashier duties
- people skills: effective verbal and written communications
- telephone skills: ability to handle two lines
- computer skills adequate to create electronic medical records and use veterinary software
- able to work independently and in a team
- quick learner
- accurate attention to detail
- able to lift 50 pounds
- knowledge of alternative medicine preferred
- compassionate and caring

Acres Animal Hospital is open 12 noon to 6pm, and employees are typically scheduled for 7-9 hour shifts between 10am-7pm. There are no weekend, overnight, or early morning shifts. Employee benefits include a group extended health insurance plan, paid sick days allowance, uniform allowance and discounts on veterinary care for staff pets. We are a welcoming, inclusive, tolerant, positive and supportive workplace offering individualized patient-centered integrative veterinary care in a family-oriented setting. Respect, education, and excellence in veterinary care are our mandates.

**Job Types**: Full-time, Part-time

**Salary**: $17.00-$19.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Dartmouth, NS B2W 3T6 (required)

Work Location: In person

Expected start date: 2024-01-30



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